Now Hiring - Stamford Tent & Event Services - Sales Support Specialist in Hauppauge, NY

Full description of the position

Looking for a proactive self-starter, who effectively communicates, maintains a systemic organized approach to completing tasks, is extremely customer service oriented, consistently works well with others and expresses an interest in developing an understanding of the tent industry.

The right person is detail-oriented, can successfully multi-task and must work well under pressure. A cheerful disposition and superior phone skills are essential.

The qualified individual will possess excellent PC skills and be proficient with Microsoft Office Professional including: Outlook, Excel and Word. Some knowledge of CAD programs is a plus.

Excellent grammar, spelling, math, and proofreading skills are required. College degree preferred, along with 3-5 years experience in a similar position: administrative, customer service, events or sales.

Salary, quarterly bonus potential, medical & dental benefits after 3 months of employment, 401k after one year.

This is a great opportunity for an individual who is seeking a hands-on position with varied responsibility in a growing industry. This person will report directly to the Manager of Sales Support & Client Relations.

Stamford Tent & Event Services has 2 locations: Headquarters in Stamford, CT and Satellite office in Hauppauge, NY 11788. New hire will be based in Hauppauge, NY and will provide support to Rental Consultant(s) based in the NY office, please note some travel may be required during initial training. Manager of Sales Support & Client Relations, Director of Sales & Marketing and other members of Senior Management are based in the CT office.

JOB RESPONSIBILITIES:

• Provide administrative support to Rental Consultant(s)
• Accurate data entry of all proposals, new orders and revisions as required
• Thoroughly review all orders and revisions for content, accuracy and completeness
• Create site & seating plans for various clients using the Aperture (CAD) program
• Create cover letters for tent proposals, brochures, special projects
• Distribute contracts via email
• Frequently correspond with clients over email and contact via phone calls
• Coordinate with internal operations department and outside vendors
• Assist clients and vendors with questions, concerns, problems, etc.
• Stay in contact with current and past clients via email and outbound phone calls
• Advise and assist clients in planning special events
• Provide creative solutions to meet the customer needs
• Create strong, lasting, profitable, relationships with each customer
• Provide the highest possible level of service to our customers
• Promote the Company and its products and services at all times
• Attend to the best interests of the Company at all times
• Continue to educate oneself in the tent rental industry

QUALIFICATIONS:

• Outgoing & cheerful personality, positive attitude
• Independent thinker and ability to demonstrate initiative in day-to-day work assignments
• Articulate, with exceptional customer service skills & phone manners
• Outstanding organizational skills
• Detail oriented in all correspondence and contract execution
• Excellent grammar, spelling, mathematical & proofreading skills
• Computer proficiency in Microsoft Outlook, Excel & Word programs
• Willingness to learn unfamiliar software programs, processes & equipment
• Ability to juggle & prioritize multiple tasks within a hectic & demanding work environment
• Ability to handle customer and internal situations that, at times, may be stressful
• Excellent follow-up skills and persistence
• Drive to succeed and exceed expectations

All applications must include salary requirements.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person