Now Hiring - Bank of America Corporation - Sr. Leasing Sales Support Associate in Charlotte, NC

Job Description:

Bank of America Global Leasing is the largest U.S. equipment financing company and the leader in syndicated volume among U.S. leasing companies. We have $76 billion in total assets, and have a significant global presence, serving more than 57,000 clients worldwide. Together with our affiliated companies2, we provide equipment financing solutions to small businesses, middle-market and large corporations, offering product expertise in government financing and wholesale vendor financing, as well as tailored programs specific to industry segments, including aviation, healthcare, energy services and renewable energy.

Essential Functions:

Provide user application support and business analysis for internal applications including ExpressView online client portal, transaction management application, and other applications in support of the User Applications Team, which will include:

• ExpressView online client portal support, subject matter expertise and project development activity
• Provide prospect demos and client user training via WebEx
• Set up new ExpressView client accounts
• User issue triage and resolution
• Participate in application development and project activities
• Analyze, interpret, and translate business requirements into functional application requirements
• Perform system testing (UAT)- compose, maintain, and execute test scripts
• Jira ticket management within Agile project methodology
• Periodic data quality and ad-hoc reporting using Toad or other business intelligence tool
• Compose process documents and maintain user manuals
• Provide user validation support for periodic monthly Saturday code releases (typically 2 hours)
• Backup support for DealFlo transaction management application and other tools

Required skills: "Must" have these skills to be minimally qualified

• 5+ Years related experience preferred.
• Critical thinking, analytical and problem-solving abilities
• Strong data management with MS Office tools and advanced Excel
• Presentation & training
• Business intelligence/query building (i.e. Toad)
• Lease Accounting system knowledge
• Project management experience with Visio a plus
• Technical writing
• Clear and articulate written and oral communication skills, with strong listening skills
• Work well under pressure with time sensitive transactions
• Ability to prioritize and execute in a fluid environment
• Exceptional Customer Service handling
• Professional demeanor/positive disposition
• Must be able to interact with all user levels and clients
• Strong attention to detail
• Highly organized
• Technical aptitude
• Travel-less than 5%
• Degree preferred or equivalent work experience

• Preferred location Duluth GA, Charlotte NC, or Chicago IL

Shift:

Hours Per Week: