Now Hiring - Legends Hospitality LLC - Arts Entertainment And Recreation Special Events/Catering Sales Manager in Atlanta, GA

Full description of the position

Manager, Special Event/Catering Sales (at Citizens Market Atlanta at Phipps Plaza)

Food & Beverage MANAG011051

LEGENDS

Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. For more information, visit [please apply online] and follow us on Facebook, Twitter and [please apply online].

GLOBAL HOSPITALITY

We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops, and a warm welcome at every turn.

THE ROLE

The Catering & Event Sales Manager assists the General Manager with the development and management of sales programs and operational processes for all events at Citizens Market Atlanta. The ideal candidate will be responsible for managing all functions within the events department, focusing specifically on soliciting business in the corporate and social markets to increase and maximize revenue, as well as detailing and managing events. This individual will have established contacts in the corporate and social markets while building a solid book of business.

ESSENTIAL FUNCTIONS

Research, analyze, and develop special event profit generating opportunities

Proactively solicit new business by, among other things, making daily cold calls, in person sales drops, attending trade shows, and engaging in other client prospecting in order to increase the size of the organizations client database

Responding to all catering inquiries in a timely manner

Create leads and develop long-term relationships in the event planning, production, and promotion communities, and with other relevant companies, organizations, and groups

Creatively find ways to stay within the designated budget per event, while meeting stakeholders needs

Qualify leads, draft proposals and contracts using the Triple Seat event management platform

Ensure billing accuracy and conduct bill reviewed with the client prior to processing final invoice

Develop meet and exceed monthly and annual sales budgets and annual plan

Manage and direct all organization-related event logistics, including BEO meetings, managing events calendar, long term planning, conducting walk throughs and site visits, and being the primary contact during event set up and break down

Monitor changes and new developments in the special events industry

Identify potential risks or challenges associated with the event and develop contingency plans to mitigate them. This involves developing emergency plans and anticipating any possible scenarios that would impact the events success

Monitors the effective resolution of guests issues that arise through the event execution process, by creating mechanisms to channel issues to property leadership and or other stakeholders with appropriate follow up with outcome resolution

Excellent verbal and written communication skills to liaise with clients, vendors and team members

Work closely with the Food & Beverage team to continuously innovate event offerings

Work closely with broader Citizens Market Atlanta team, internal & external catering providers and vendors to plan and execute Client events

Ensure all out sourced equipment id inventoried prior to the event and to ensure all equipment is returned as delivered

Prepare and provide required documents and reports for the General Manager, revenue reports, prospect/tentative/turndown reports, and sales recaps

Obtain feedback from clients following each special event to determine and analyze client satisfaction, organizational performance, and event-related risks and liabilities

Other assigned duties, projects, and responsibilities as defined by the business environment.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Three to five years of related experience

Bachelors degree or equivalent combination of education and related experience and/or training

Resourceful, innovative and forward thinking, with an entrepreneurial spirit

Expertise in financial analysis and planning, budgeting, and marketing

Working knowledge of local and regional markets, venue operations, and special events industries

Ability to work in a fast-paced environment and manage multiple tasks simultaneously

Ability to effectively evaluate risks and liabilities of special events and stadium rentals

Excellent interpersonal and communication skills

Excellent computer skills, including proficiency in spreadsheet, database, CRM and word processing programs

Ability to work nights, weekends and holidays as necessary

Excellent customer service

Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization

Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships

Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly

Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow

Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.

Detail Oriented

Ability to work independently and/or in a team environment

Strong verbal and written communication skills

Must have computer skills: Microsoft Word, Excel.

Bilingual in Spanish (preferred)

Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms

Ability to lift and/ or move up to 25 pounds;

Specific vision abilities required by this job include close vision and distance vision

The noise level in the work environment is usually moderate.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Morning shift

Experience:

• Sales: 2 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Relocate:

• Atlanta, GA 30326: Relocate before starting work (Required)

Work Location: In person