Now Hiring - Knight Health Holdings, LLC - Clinical Sales Liaison / Hospital Business Development-Kindred Hospital Greensboro in Greensboro, NC

Full description of the position

ScionHealth is committed to a culture of service excellence as demonstrated by our employees adherence to the service excellence principles of Pride, Teamwork, Compassion, Integrity, Respect, Fun, Professionalism, and Responsibility.

As our most acute level of care, our specialty hospitals offer the same critical care patients receive in a traditional hospital or intensive care unit, but for an extended recovery period. Our clinical liaisons play a vital role in the recovery process for chronic, critically ill and medically complex patients.

Kindred Hospital Greensboro, empowered by ScionHealth, is seeking a Clinical Liaison/Hospital Business Development to join our dynamic business development team!

Kindred Hospital - Greensboro is a 101-bed long-term acute care hospital treating chronically, critically ill patients who require an extended stay in a hospital setting with individualized care plans. We offer a 6-bed ICU and seven negative pressure rooms. Our team plays a vital role in the recovery process for chronic, critically ill and medically complex patients. We are located at 2401 S. Side Blvd, Greensboro, NC 27406, accessible via I-85 expressway, nestled between Clinton Heights and Lincoln Heights Neighborhoods.

Job Summary:

Conducts patient assessments to identify appropriate patients for potential admission into the system. Daily follow up with patients and their decision-makers in their account(s) for consistent clinical reassessment. Responsible for managing the referrals and admissions that are generated through their assigned hospitals and territories. Represents ScionHealth and their assigned hospital with professionalism and maintains positive relationships with the accounts within their territory. Designs and manages the marketing strategies for their assigned accounts. Identifies and contacts new and potential referral sources to grow their respective territory. Conducts in-person educational meetings and conversations with referral sources, utilizing educational materials to present our specialty hospitals to referral sources. Acts as liaison by coordinating transmission of clinical and benefit information between patients, decision-makers, referral sources and the ScionHealth Specialty Hospitals they serve. Performs 80% or more of work outside the home, with expectation of being on-site at their respective accounts daily.

Essential Functions:

• Uses prospecting methods to generate leads including initiating personal/business contacts, sourcing expansion opportunities through existing and new accounts and educational presentations.
• Meets the monthly goals for their assigned hospitals
• Expands the number of referral sources in their assigned territories.
• Maintains current referral sources through relationship development.
• Manages the admissions process as an ambassador for patients who meet the criteria eligibility.
• Operates within budgeted parameters by carefully planning travel and monitoring expenses
• Conduct assessments in accordance with company standards.
• Manage the referrals and admission process for their referred patients.
• Work closely with patients and their family members to educate them on the benefits of ScionHealth Hospitals.
• Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
• Completes clinical assessments on potential patients completing assessments to meet with standards of the Division
• Meets with patients and families to explain hospitals care and services. e
• Establishes strong and successful relationships with referral sources throughout their territory.
• Successfully manages the Referral, Assessment and Admission Process.
• Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty.
• Completes annual health, safety, and education requirements. Maintains professional growth and development.
• Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
• Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide care to the patient population served.
• Reports to work on time as scheduled; adheres to policies regarding notification of absence.
• Attends all mandatory in-services and staff meetings.
• Represents the organization in a positive and professional manner.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.
• Maintains current licensure/certification for position, if applicable.
• Consistently demonstrates Guest Relations skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.
• Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures.

Knowledge/Skills/Abilities/Expectations

• Approximate percent of time required to travel: Daily
• Must read, write and speak fluent English
• Must have good and regular attendance
• Performs other related duties as assigned

Qualifications

Education

• Associates degree required; Bachelors degree preferred
• Degree in marketing, communication, healthcare administration, nursing, or other related field strongly preferred
• Extensive healthcare sales work experience may be considered in lieu of bachelor's degree

Licenses/Certification

• Valid drivers license
• Clinical license preferred; Registered Nurse (RN), Licensed Practical Nurse (LPN/LVN), Respiratory Therapist (RT)

Experience

• Minimum two (2) years of former healthcare sales experience and/or minimum of two (2) years of clinical healthcare experience strongly preferred
• Formal sales training preferred
• Demonstrated understanding of Medicare, Medicaid, and other payers as related to LTACH benefits
• Demonstrated competence in strategic business planning and design of marketing initiatives

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Travel requirement:

• Travel

Work setting:

• Clinic
• Inpatient
• In-person
• Medical office
• Nursing home
• Operating room
• Outpatient
• Private practice

Ability to Relocate:

• Greensboro, NC: Relocate before starting work (Required)

Work Location: In person