Now Hiring - Fairfield Inn & Suites - Sales Coordinator in Gulf Breeze, FL

Full description of the position

`Summary

The Sales Coordinator solicits, secures arrangements, coordinates, and conducts follow-up for small local and group catered events as well as dry meetings and convention affiliates.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

- Always approaches all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.

- Responds to telephone inquiries and sets appointments by determining client's needs and specifications for referral to Convention Services Manager.

- Works with Sales Director to plan and execute special events, which includes meeting with clients and vendors to obtain information regarding their event.

- Responsible for designing menus to present to clients and deciding on event space layout to fit the flow of events.

- Acts as the lead during events, which includes briefing staff on the plans, setting out timelines for events, ensuring proper event setup, and directing staff during events to ensure execution according to client expectations.

- Generates contracts and BEOs.

- Assists in creation of Welcome/Introduction Packets, Pre-Planning Meeting Packets, Pre-Conference Meeting Welcome Packets, and Thank You Letters.

- Coordinates catering and beverage services for events. This includes working with internal and external clients to identify food and beverage requirements for the meetings.

- Regularly evaluates conference rooms and facilities for problems such as light outages, blemishes on surfaces or technical issues, and reports any problems to the appropriate department.

- Coordinates Pre-Conference Meeting and Post-Conference Meeting Outlook invites.

- Works with Director of Sales to ensure that all functions are "tied-down" 72 hours in advance (guarantees, floor plans, entertainment, flowers, A/V etc.)

- Administers complaints and negative feedback from customers to address concerns and where applicable, provide a quick service recovery.

- Assigns territories and quotas to Sales staff, tracking progress on a regular basis.

- Coordinates training and scheduling for Sales staff.

- Shows initiative in job performance by anticipating the needs of guests and team members.

- Follows all companys policies, procedures, and meet standards.

- Performs any other duties as assigned by management.

Qualifications

1. Must have a high school diploma or equivalent.

2. Minimum 1 year of convention services, or sales support experience required, hospitality industry preferred.

3. Ability to interpret a variety of instructions provided in written, oral, or scheduled form.

4. Ability to read, write, and speak effectively in English in order to communicate with guests and team members.

5. Ability to perform basic mathematical calculations.

6. Ability to work with computers and good knowledge of operating software preferred.

7. Friendliness, problem solving, and organizational skills needed.

8. Have a strong attention to details.

9. Must be able to communicate effectively and often handle disgruntled guests and difficult situations.

10. Must be able to multi-task.

11. Must be a team player.

12. Ability to work independently with minimal supervision in a high degree of autonomy.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- While performing the duties of this job, the employer is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, bend, and walk for long periods of time. The employee will be required to reach, with hands and arms. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. This position demands physical and mental health.

- The position occasionally requires the employee to stoop, kneel, crouch, or crawl and smell. The employee will be required to lift, carry, walk, sit, push, pull, and work a flexible schedule including long hours, holidays, and weekends. Must be able to move continuously during work hours and to lift up to 25 pounds.

- The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Compensation package:

• Commission pay
• Profit sharing

Schedule:

• Day shift
• Evenings as needed
• Weekends as needed

Ability to Relocate:

• Gulf Breeze, FL 32561: Relocate before starting work (Required)

Work Location: In person