Now Hiring - YWCA of the U.S.A. - Property Manager in Maple Valley, WA

Responsibilities

• Resident Support
• Identify, develop, and maintain community service referral partnerships and resources that support residents in achieving their objectives
• Provide direct services to residents and respond to grievances as needed
• Administrative & Financial
• Monitor rent collections to ensure resident rent is being paid in a timely manner
• Assist with budget creation and ensure program expenditures are within approved budget and detailed review on vendor invoices
• Ensure resident files are current, accurate and easily understood
• Represent the YWCA in legal hearings, as needed
• Conduct local market studies and make recommendations regarding rent levels and deposits
• Leasing & Compliance
• Strong understanding of all compliance within Tax Credit, Fair Housing and Landlord Tenant laws/regulations
• Maintain data records to support compliance reports
• Work closely with Asset Management department to ensure property compliance
• Facilities & Maintenance
• Coordinate with maintenance staff, ensure common areas are neat, safe, and sanitary
• Participate in 24/7 emergency and lockout response
• Carry out site safety inspections and trainings per the safety manual
• Notify the appropriate facilities and/or housing maintenance staff in a timely manner to correct unsafe conditions and other building needs
• Schedule and coordinate unit inspections
• Participate in pest control prevention and management efforts that will include receiving and providing training on proper pest control identification, treatments, employee protections and resident communications.
• Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies, and procedures; and actively participate in the agencys Emergency Preparedness program and activities
• This position description generally describes the principal functions of the position, the level of knowledge and skills typically required and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned

Minimum Qualifications

• Minimum 2 years of experience in property management as an apartment manager or closely related position in a role that required:
• Routine customer service interaction that could involve delivering information that is negative/punitive in nature
• Consistent application of established policies, procedures, laws, and regulations
• Ability to organize, prioritize, and perform multiple routine and non-routine tasks within timely manner
• High degree of discretion and excellent judgment
• Demonstrated ability to work effectively under stressful conditions
• Demonstrated ability to effectively manage and meet multiple deadlines within tight time constraints and non-routine work
• Good organizational skills: ability to prioritize and handle multiple tasks with frequent interruptions and changes in priorities.
• Core Competencies Expected: Fostering Diversity, Race & Social Justice Advocacy, Adaptability, Analytical Thinking, Attention to Detail, Caring, Collaboration, Communication, Crisis Management, Customer Service, Discernment/Judgment, Ethics and Integrity, Flexibility, Fostering Diversity, Holding People Accountable, Initiative, Interpersonal Skills, Personal Credibility, Planning & Organizing (Time Management), Problem Solving, Process Management, Relationship Building, Reliability

Physical Demands

• All positions at YWCA Seattle \| King \| Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients
• Continuously performs indoor work including sitting while operating a computer
• Continuously exchanges information through listening and talking with clients, agency staff, employers, representatives of community organizations and other individuals in the community
• Frequently stands, walks, sits, and climbs in performing duties in the workspace and in the community
• Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies
• Occasionally lifts/carries 10 pounds or less
• Occasionally stands, squats, kneels, and bends while performing job duties
• *Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%