Now Hiring - Tesla, Inc. - Manufacturing Tesla Advisor in Honolulu, HI

Full description of the position

Tesla Advisor

The Role

The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Teslas front line and are our brand ambassadors, supporting our mission to accelerate the worlds transition to sustainable energy.

As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. Weve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.

To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

We are hiring for part-time and full-time positions.

Responsibilities

Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome

Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Teslas product offering and answering questions

Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential

Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets

Effectively present and sell and support the delivery and installation the entire Tesla eco-system

Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership

Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment

Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level

Execute customer documents on delivery day

Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives

Conduct direct deliveries from Delivery Centers to customer homes

Perform additional responsibilities as assigned to meet business needs

Requirements

At least 1+ year of customer service and/or sales experience with proven track record to meet or exceed goals

Positive, enthusiastic and passionate about the changes in the personal transportation industry

Ability to understand and convey business issues and technical concepts

Strong sense of team mentality and reliability

Great attention to detail with strong organization and communication skills

Proficient with Microsoft Office suite and CRM tools

Ability to work evening hours, weekends and holidays in a retail environment

Ability to obtain appropriate state licensing, where applicable

Must be at least 18 years of age and maintain a valid drivers license and an acceptable and safe driving record

Must be able to successfully pass a pre-employment background check

Legal right to work in the United States

Compensation
Compensation is based on a variety of factors including but not limited to work experience, skills, certifications, etc.

Part-Time Employee Benefits

As a part-time Tesla employee, you will receive:

401(k) match

Employee Assistance Program, Sick and Vacation time, and Paid Holidays

Back-up childcare and employee discounts

Dependent Care Flexible Spending Account

Full-time Employee Benefits
As a full-time Tesla employee, you will receive:

Full benefits from day 1 for you and your eligible dependents

Medical plan options for Kaiser, Aetna PPO and HSA (including infertility and transgender coverage)

2 medical plans with $0 paycheck contribution

Vision & dental plans (including orthodontic coverage)

Healthcare and Dependent Care Flexible Spending Accounts

Company Paid HSA Contribution when enrolled in the High Deductible Medical Plan with HSA

Company paid Life, AD&D, short-term and long-term disability

401(k) match, Employee Stock Purchase Plans, and other financial benefits

Employee Assistance Program, Sick and Vacation time (Flex Time for salary positions), and Paid Holidays

Back-up childcare and employee discounts

Voluntary plans such as critical illness, hospital indemnity, accident insurance, and pet insurance

Voluntary Identity Theft and Legal Services plans

Adoption and surrogacy benefits

Job Type: Full-time

Pay: $23.51 - $32.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Overtime
• Weekends as needed

Experience:

• Sales: 1 year (Required)

Ability to Relocate:

• Honolulu, HI: Relocate before starting work (Required)

Work Location: In person