Now Hiring - Prosource Wholesale - Sales Assistant in Knoxville, TN

Full description of the position

ProSources mission is to help our trade pro members and their customers complete successful projects. Sales Assistant, you will play a vital role in helping other businesses tap into the growth solutions that ProSource can provide.

We are not retail and do not operate like retail. The beauty of wholesale is that RELATIONSHIPS are our business. Your determination, charisma, and energy will make all the difference in your success. We take our job seriously, but we have fun! We dont operate under retail hours, so you can expect a great work-life balance alongside a team that will have your back will and provide you with the tools you need to succeed.

Like what you hear so far? Heres the nitty-gritty This position location is at the ProSource of Knoxville. You will be paid a competitive hourly wage with the potential for growth opportunities within the showroom.

What youll do:

• Assist our team of Account Managers by facilitating the sales process, including taking customer payments, providing the status of orders, and answering customers questions.
• Perform general customer outreach duties as assigned by Showroom Manager.
• Be comfortable answering the phones and asking the customer questions so that you can help direct them to the right person or provide them with answers.
• Understand and explain the benefits of ProSource to trade professionals and homeowners.
• Maintain showroom pricing and displays.
• Call members and notify them when their merchandise is ready for pickup or inform them of expected delivery dates and/or backorders.
• Manage and assist in returns and return order authorizations, claims, and warranty issues.
• Enter estimates, place orders and collect & post payments.
• Work with the sales team to deliver a consistent and exceptional customer experience.
• Assist in keeping the sales area and showroom in grand-opening ready condition.
• Utilize the CRM system and internal software for sales entry, bookkeeping, and customer relationship management.
• Assist in customer pickups, delivery, and inventory management.
• Other duties as assigned to support the needs of the business.

You might be a great match if you have:

• Experience in sales and/or customer service
• Excellent verbal and written communication skills, especially presenting to customers
• Strong attention to detail
• Desire to work in a fast-paced environment
• Interest or background in Interior Design a plus
• Ability to understand and effectively communicate numerical data such as discounts, interest, commissions, and percentages
• Proficient in Microsoft Office
• A general understanding of technology and the internet (using mobile devices, apps, and internet searches)
• Ability lift 30lbs safely

Bonus Potential and Growth Available.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Ability to Commute:

• Knoxville, TN 37921 (Required)

Work Location: In person