Now Hiring - United Parcel Service, Inc. - The UPS Store - Retail Sales Associate in Knoxville, TN

Full description of the position

Currently hiring for a full time position (weekdays), as well as part-time associates to work various days during the week and/or weekends. Perfect job for a responsible student and excellent for energetic retirees looking to supplement income. Unlimited commissioned sales opportunity is available for those that are interested.

The Center Associate is responsible to deliver world-class customer service to all retail customers. The Associate receives and processes packages for courier shipment, operates copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options. The Associate exhibits confidence by knowing best practices as related to the industry. The ideal Center Associate candidate will have retail sales experience, strong computer and internet skills, a high school diploma, a friendly and genuinely helpful demeanor, a professional appearance, and will be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

The following is a representative list of the duties and responsibilities associated with this position:

• Deliver outstanding customer service to walk-in customers and telephone inquiries
• Continuously practice good listening skills with customers and UPS Store team members, and leadership
• Take ownership of the customer's shipping problem and offer viable solutions
• Take action to learn all product and service offerings, alternative solutions, and industry trends
• Operate all equipment, software, and devices in an expert fashion and be willing to teach others
• Maintain a clean and safe working environment

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Expected hours: 8 40 per week

Benefits:

• Flexible schedule

Shift:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed
• Weekends only

Application Question(s):

• Do you have any experience in printing or graphic design?
• Are you able to work most weekends (9:30a - 3p) and/or Mondays and/or Fridays for X hours until approximately 7pm?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person