Now Hiring - Enhance Health Care Services Behavioral Health, LLC - Professional Services Marketing/Liaison in Gonzales, LA

JOB DESCRIPTION: Marketing/Liaison

DEPARTMENT: Behavioral Health

SUPERVISOR: Administrator & Program Director

EMPLOYEES SUPERVISED: None

POSITION DESCRIPTION:
Public Relations Coordinator is responsible for the education of the community at large including: physicians, referral sources, community partners, healthcare providers/facilities, patients and family members to the services of Enhance Health Care Services Behavioral Health Services. The Community Relations Coordinator will develop, implement, and execute internal and external marketing strategies, public relations efforts, and marketing materials. The Community Relations Coordinator communicates with the Administrative Team with any census development strategies, community activities, health fair events, marketing luncheons, strategic marketing directives, etc. to assure seamless communication and a coordinated public relations approach. Additional duties include publicizing and promoting all programs offered at Enhance Health Care Services, LLC and maintaining a professional persona in the community.

QUALIFICATIONS:

Education:

PHYSICAL DEMANDS:

WORKING CONDITIONS:

DUTIES & EVALUATION:
Job duties are listed below. This list is not all-inclusive. Employee shall be evaluated at 90 days and again annually by indicating the rate (1 5) of performance in the correct column.
Rating Scale:
Rating #5: Exceptional Performance: Highest rating for performance reserved for those individuals whose results achieved were exceptional and who continually utilize their ability in a manner which is rarely equaled.
Rating #4 Exceed Requirements: Performance consistently exceeds normal expectations and job requirements.
Rating #3 Meets Requirements: Performance consistently meets normal expectations and job requirements.
Rating #2 Meets Most Requirements: Performance does not consistently meet normal expectation and job requirements.
Rating #1 Fails to Meet Requirements: Performance failed to meet normal expectations and job requirements.

| Item | Job Duty | 90day | Annual
| 1 | Develops, executes, and coordinates a strategic marketing plan to promote census development and positive company image/relations |
| 2 | Communicates with Administration any concerns, issues or suggestions in a timely manner | |
| 3 | Manages time according to guidelines established by Administrative Team (Program Director & Administrator) | |
| 4 | Demonstrates knowledge of employee handbook, program policies & procedures, Corporate Compliance Policies, MSDS, Infection Control and Fire/Safety manuals. | |
| 5 | Ability to come to work as scheduled and consistently demonstrates dependability and punctuality. | |
| 6 | Schedules activities in a manner that promotes a positive image in the community | |
| 7 | Builds and maintains strong relationships with referring entities within service area to facilitate census growth | |
| 8 | Projects a professional image to referral sources and community | |
| 9 | Provides Marketing / outreach via programs, presentations, luncheons, etc. to educate about the hospital and its programs | |
| 10 | Acts as liaison between company and referring entities thru client status/referral status reporting ensuring satisfaction and repeat business | |
| 11 | Maintains and tracks data with regards to strategic marketing plan goals/census growth including inquiries, admissions, discharges and referral sources | |
| 12 | Communicate with and work with referral sources, physicians and other organizations | |
| 13 | Complete monthly report tracking referrals | |
| 14 | Dependable and personable. Reliable. Completes assignments in a timely manner. | |
| 15 | Reviews customer satisfaction data with Administration, Program Director/Administrator and other appropriate program staff and addresses areas of concern with Corporate Compliance Director and acts accordingly as to direction given | |
| 16 | Acts as a key source of competitive marketing intelligence and reports findings to Program Director/Administrator. | |
| 17 | Under the direction of the Corporate Compliance Officer, supports business development efforts including the determination of new business opportunities and develops relations with key audiences that may impact the utilization of the companys services/best interests Represents company at appropriate key community organization events providing presentations as needed | |
| 18 | Other duties as assigned | |

The job responsibilities are intended to describe the general nature and level of work being performed. I understand that they are not intended to be construed as an exhaustive list of all responsibilities, duties and skills of personnel as classified.