Now Hiring - Balaciano Group - Real Estate Assistant Community Manager II in Woodland Hills, CA

Full description of the position

The Q Assistant Community Manager II

Job Description

Balaciano Group is a vertically integrated real estate group based in Los Angeles that develops, builds, owns, and operates exquisite, community-centric apartment residences that transform lifestyles. Through our timeless design, bespoke amenity collection, tech-forward approach, and creativity, we lead and uplift the neighborhoods we work in. We are excited to share that our company, Balaciano Group, was named as one of the top 20 best places to work for in Los Angeles 2022!

This is an exciting opportunity to join a team that is dynamic, driven by excellence, and integrity.

Empowered by a vision to create a new way of living, The Q embodies a profound commitment to fostering a sense of community and connection. This dedication is mirrored in the interactive features of our community mobile app and the thoughtful, connective design of our amenity spaces.

Summary & Objectives

The Assistant Community Manager II is to assist the Community Manager & Assistant Community Manager I in effectively managing the Q Community.

In the property managers absence, the ASSISTANT MANAGERS will assume all responsibilities associated with accomplishing community objectives as set forth by the property manager and the property owner. In addition, the ASSISTANT MANAGER II is directly responsible for the following:

Ensure efficient and courteous response to all resident requests. Assist in solving resident problems and on-going resident relations and enforce the terms of rental agreements and oversee rental proceedings.

Be a hands-on sales leader and provide excellent customer service and consistently meet and exceed goals with new prospects and current tenants. Lease to qualified prospects by showing available apartments when and if needed.

Demonstrate a positive, professional, and customer service-focused attitude about the company with coworkers, tenants, and vendors.

Coordinate collection and documentation of all revenues following lease obligations of tenants and the owner's policy on accounts receivable. Collect delinquent accounts promptly. Communicate with the accounting department to ensure accuracy of rent roll and accounts receivable.

Assist with the lease renewal program with initial contact and follow-up on residents. Routinely inspect the property and maintain accurate resident records.

Use various forms of technology, Microsoft office software, (Yardi voyager & CRM a plus), and communications styles to review tasks and perform in a timely manner.

Responsible for the inventory and ordering necessary administrative supplies, invoices, and documentation in an appropriate and timely manner Maintain an orderly and comprehensive key tracking system in the Yardi Management software.

Other additional responsibilities that may be designated and assigned.

What we are looking for:

• Previous property management experience is required, Lease up experience preferred.
• Proficient in MS Office Suite and Yardi/CRM software a Plus
• Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting a plus
• Must have excellent communication and customer service skills.

Experience level:

• 2 years

Schedule:

• Sunday - Thursday
• Weekend availability

Experience:

• Yardi: 1 year (Preferred)
• Property Management: 2 years (Required)

Work Location: In person

Job Type: Full-time

Pay: $24.00 - $26.50 per hour

Expected hours: 40.00 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Experience:

• Yardi: 1 year (Preferred)
• Property Management: 2 years (Preferred)

Work Location: In person