Now Hiring - Nelson Miller Group - Professional Services Sales and Customer Service Representative in Troy, VA

Full description of the position

Sales and Customer Service Representative

Nelson Miller Group Corporate Headquarters is searching for a full time Sales and Customer Service Representative.

Who We Are: Nelson Miller Group provides electrical and mechanical devices through custom programs utilizing our global sourcing and supply chain expertise. North American OEMs who partner with us enjoy substantial cost savings, world class supply assurance, and exceptional customer support. We are a small Team but expanding quickly! Come help us on our journey of continued growth and excellence! Nelson Miller Group is conveniently located between Charlottesville and Richmond near Zion Crossroads.

Who You Are: You are a motivated and organized professional with solid time-management skills and understanding of how to prioritize various responsibilities. You have project management capabilities and thrive in a fast-paced, global organization. You have strong communication skills with the ability to clearly and concisely relay important information in a timely manner. You are a team player with a can-do spirit, always up for the next challenge!

Responsibilities:

• Open and maintain customer accounts by recording and tracking relevant data
• Support outside sales through project development and management activities
• Enter and follow customer orders through the procurement/fulfillment cycle
• Work with vendors/suppliers to track orders and ensure on time deliveries
• Help to review and advise inventory replenishment based on usage and forecast trends
• Address and resolve customer inquiries concerns expeditiously as they arise
• Perform other duties and responsibilities as required

Qualifications Required:

• 2-5 years experience in sales support, customer service and/or project management
• Excellent writing, editing, and communication skills essential
• Demonstrated ability to quickly master new tasks
• Strong organizational and time management skills, including the ability to manage competing priorities and provide leadership on multiple projects simultaneously
• Proficient with Microsoft Office applications, Excel, Word, PowerPoint, etc.
• Demonstrated independent thinking, judgment, and respect for others
• Ability to work independently and as part of a team
• Demonstrated leadership, versatility, and integrity
• Proficiency in spoken and written English required

Prior experience with ERP systems and Salesforce is a plus!

Benefits may include:

• Health, dental, and vision coverage
• Employer paid life insurance
• 401(k) with generous company contribution
• PTO

Employee gym on-site

Snacks/drinks provided on-site

Casual dress

Regular Team building activities

Job Type: Full-time

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Support & Client Services Occupations: 1 year (Preferred)

Work Location: In person