Now Hiring - Noah's Pool Service, LLC - Sales Development Representative (SDR) in Southlake, TX

Full description of the position

Company Overview:

Noah's Pool Service is a client-first company in the pool servicing industry, dedicated to maintaining the highest standards of pool care and customer service. Located in the heart of Southlake, TX, we pride ourselves on our commitment to creating lasting relationships with our customers by providing reliable, high-quality pool maintenance and repair services. As we continue to expand, we are seeking a Sales Development Representative who shares our values and dedication to customer satisfaction to join our growing team.

Job Description:

The Sales Development Representative is a key member of our team, responsible for following up with potential customers who have expressed interest in our pool services by requesting a quote. This position is crucial for our business's growth, focusing on engaging with leads to understand their needs. This role requires a high level of customer interaction, making it ideal for someone passionate about building relationships and ensuring customer satisfaction.

Responsibilities:

• Conduct 30-60 follow-up calls per hour to potential customers who have requested a quote, using your excellent communication skills to engage and inform them about our services. (Dont worry there is no cold calling involved)
• Quickly understand customer needs and preferences, providing them with information that aligns with their pool service requirements.
• Accurately update and maintain customer information within our CRM system, ensuring all communications are logged and customer data is current.
• Collaborate with our sales teams to enhance customer satisfaction and contribute to business growth.
• Engage in ongoing training to deepen your knowledge of our services and improve your sales techniques.

Requirements:

• Comfort with High-Volume Calling: The ideal candidate must be comfortable and capable of being on the phone for the majority of the day, engaging in back-to-back calls with potential clients. This role requires a high level of stamina and resilience, as well as the ability to maintain a positive and professional demeanor throughout numerous daily interactions. We are looking for someone who thrives in a dynamic, fast-paced environment and is motivated by the opportunity to connect with and help our customers.
• Experience in a sales or customer service role, demonstrating a proven ability to meet or exceed goals.
• Exceptional communication and interpersonal skills, with a natural ability to build rapport with customers.
• High energy and a positive attitude, with a commitment to providing exceptional customer service.
• Strong organizational and time-management skills, capable of managing a high volume of calls and multitasking effectively.
• Self-motivated and team-oriented, with a drive to contribute to a positive team environment and company culture.
• Familiarity with CRM systems is beneficial but not required.

Job Type: Full-time

Pay: $34,000.00 - $50,000.00 per year

Benefits:

• Paid time off

Experience level:

• Under 1 year

Shift:

• Day shift

Supplemental pay types:

• Commission pay
• Performance bonus

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person