Now Hiring - The Bernardi Automotive Group - Remote Automotive Service BDC Representative in Natick, MA

Full description of the position

Bernardi Auto Group is looking to hire an Automotive Service BDC Representative!!
Are you interested in being a member of an award winning team that passionately cares about customers and is known for delivering world class service to them? Then consider joining our Service Business Development Center team here at Bernardi Auto Group!
Who We Are
See for yourself why it's better at Bernardi! Our dealerships have a reputation for excellence in customer service, and quality sales of new and used cars, trucks, and SUVs as well as genuine OEM parts and accessories. Our Company has been an important part of the landscape in the Greater Boston MetroWest region for over 40 years and many of our staff have enjoyed long and successful careers here. Our dealerships include Honda, Toyota, Acura, Audi, Nissan, and Volvo.
About The Role
As a team member, you will represent the service departments of our six dealerships to customers who contact us to schedule service appointments for their vehicles.
Requirements

• An out-going personality and enjoy working with people and assisting them on the telephone.
• Call center experience - with inside sales or account management experience a plus!
• Unwavering commitment to exceed the expectations of your customers by regularly taking the initiative to follow-up on their needs.
• Attention to details
• Good verbal/written communication skills. Bi-lingual is always a plus!
• Automotive experience is NOT REQUIRED. We will train you on our industry and on our state-of-the-art automotive Customer Management Software.

Benefits

• Fully remote following a brief in office training period!
• Medical, Dental, and Vision
• A strong company culture with employee appreciation events
• Medical, Dental, Vision
• 401(k)
• Life Insurance, Short Term. Disability, Critical Illness, Accident Insurance
• Identity Theft Protection Insurance
• Pre-paid Legal Insurance

Remote Work Details
While this position is fully remote, applicants must be located in or near Massachusetts as they will be expected to partake in a brief in office training period as well as attend monthly in person team meetings. The BDC team works out of our Honda dealership - conveniently located on RT 9 East, at the intersection of RT 27, just off Exit 13 of the Mass Pike (RT 90), and a short distance from RT 128.

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Bernardi Auto Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._

Location: 960 Worcester St Natick,MA 01760, Natick, MA 01760

Job Type: Full-time

Work Location: In person