Now Hiring - M&M Industries, Inc - Sales Coordinator in Chattanooga, TN

Full description of the position

Summary

The Sales Coordinator facilitates the activity of the filed sales team to optimize their performance and enable solid, enduring development of the Company. This role provides support to the field sales team through keeping schedules, providing feedback, documentation, and other key information.

M&M offers a competitive compensation and benefits package to include:

Medical, Dental and Vision Insurance the first day of employment. We offer Vacation and Paid time off (DTO), Free Life Insurance, Matching 401k and Quarterly Profit Sharing. Additional benefits to include Long-Term and Short-Term Disability, AD&D, Critical Illness and Accident policies thru Aflac.

Key Responsibilities:

• Maintain Customer Relationship Management (CRM) database with updated information on past, current and potential clients.
• Manage inbound sales leads though emails, calls and MM Relay lead generated emails.
• Answer customer questions about pricing, availability, and product application.
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity.
• Support Customer Service Team with inbound calls/inquiries/requests as assigned.
• Send specific documentation annually for ISO requirements to clients.
• Enter leads from tradeshows, enter and track sample requests.
• Track sales cycle process on monthly and quarterly basis and report to VP of Sales.
• Assisting Marketing Manager with Tradeshows and preparation of promotional materials and events.
• Send welcome packets to new customers.
• Perform other duties as assigned.

QUALIFICATIONS

Competencies (Knowledge/Skills/Abilities)

Proficient in Microsoft Office including Excel.

Excellent organizational and communication skills.

Skill using Customer Relationship Management (CRM) systems.

Skills in problem-solving and critical thinking.

Ability to multi-task, set priorities and manage time effectively.

Ability to collaborate and work effectively in a team environment.

Education

HS Diploma or equivalent required.

Bachelors Degree in Business or similar preferred.

Experience

Minimum of five (5) years of experience working alongside professional sales team required.

Experience with CRM software required.

Three (3) to five (5) years of Customer Service & Sales Support experience in manufacturing preferred.

OTHER

Manage People- No

EEO employer

Drug testing is required for this position.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Compensation package:

• Bonus opportunities

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer Service & Sales Support: 3 years (Required)

Work Location: In person