Now Hiring - J. Edward Staffing LLC - Professional Services Personal Lines Account Manager in Medford, MA

Full description of the position

JJ Ruddy Insurance Agency is looking for a dedicated Personal Lines Account Manager in the Medford, MA area.

Schedule: Monday- Friday 9am-5pm

Pay range: 4,000-55,000 Depending on experience.

Personal Lines Insurance Account Manager Qualifications:

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Excellent communication/interpersonal skills.

Professional phone etiquette.

Career minded vision.

Great Customer Service Skills.

Problem-Solving Capabilities.

Ability to tactfully handle stressful and difficult situations.

Personal Lines Insurance Account Manager Responsibilities:

Performing annual customer protection reviews and making recommendations for coverage enhancements.

Helping with claim processing and resolution.

Builds rapport with each customer. Listens to customers' requests and inquiries.

Works to retain policyholders who inquire about canceling through open listening, policy review of customer issues, and escalation to the appropriate team if necessary.

Processes policyholder transactions accurately.

Understands aspects of billing systems as it pertains to policy coverage. Identifies and communicates transactions and impact to policy premium.

Develops and maintains product, procedural and technical systems knowledge. Completes licensing and continuing education requirements.

Prepare insurance forms/documents (identification cards, certificates,

endorsements, schedules, etc.).

Perform other related support duties as requested, such as answering phones, processing mail, assisting customers, scanning, photocopying

Being a team player to help grow and retain revenue for the agency.

Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

Provides on-going support to insurance clients as needed.

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

License/Certification:

• Property & Casualty License (Required)

Work Location: In person