Now Hiring - IC Realtime - Sales Administrator in Pompano Beach, FL

Full description of the position

Who We Are

Established in 2006, IC Realtime is a leading digital surveillance manufacturer serving the Residential, commercial, government, and military security markets. For the last 18 years, weve dedicated countless days and hours to providing the world's most advanced & dependable surveillance cameras and video recorders.

The People and Our Values

We work hard and have a collaborative environment. Our values lead in the day to day processes and to our success. ICare

Integrity - Integrity is regarded as the honesty and truthfulness of one's actions.

Courage - Standing up for truth is fundamental and withstands danger, fear, or difficulty.

Accountability - To err is human, so making it right is our corporate policy.

Respect - Respect is the regard for the feelings, wishes, rights, or traditions of others.

Excellence - Excellence is a quality that surpasses ordinary standards.

The Perks of working for IC Realtime, LLC

At our organization, we are dedicated to ensuring our employees receive a wide range of benefits, resources, and opportunities for education and training. Currently, we provide the following:

• Comprehensive Medical, Dental, and Vision coverage.
• A 401(k) plan with a 3% annual employer match.
• Generous Paid Time Off, to promote a healthy work-life balance.
• Access to free on-site snacks, beverages, and more.
• Numerous growth and development opportunities..
• Our unwavering commitment to diversity and inclusion, fostering an environment that encourages all team members to be their authentic selves at work.

Job Summary:

As a Sales Administrator, you will play a vital role in providing essential clerical support to our Sales Team on a daily basis. Your primary responsibilities include ensuring efficient coordination and follow-up by our National Sales Executives, ultimately contributing to delivering the best possible customer experience.

Essential Duties and Responsibilities

• Daily follow-up on sales pending emails and workflows through the sales email inbox.
• Reply to or delegate all incoming emails promptly.
• Check sales voicemail messages daily, responding or delegating tasks as necessary.
• Ensure clients are informed promptly with updated Estimated Time of Arrival (ETA) for their orders.
• Inform your Sales lead of any updates regarding client ETAs.
• Organize daily tasks, including pulling customer data, for extraction, sorting, and delivery to the Sales Management team.
• Schedule product demos efficiently.
• Utilize scripts to provide comprehensive information about products and services to clients.
• Follow up with clients and opportunities consistently to maintain engagement.
• Promptly respond to incoming inquiries from potential clients interested in our products or services.
• Seek out and establish strategic relationships within the industry to expand the company's reach.
• Maintain a document tracking checklist for all sales processes, including the demo list, new accounts, and the client opportunity list.
• Keep shared sheets accurate as instructed by the Sales Manager.
• Utilize Google Calendar and Dialpad Video meeting invites to schedule client meetings or inquiries efficiently.
• Must actively work on knowing and understanding our products
• Act as a liaison between sales representatives, Sales Operations Manager, and Sales Director to coordinate tasks effectively.
• Provide the best possible client experience and support as needed.
• Perform any other duties as assigned by the management.

Qualifications:

• High school diploma or equivalent; Bachelor's degree in Business Administration or related field is preferred
• Administrative Skills: Data Entry and Management: Proficient in entering, updating, and managing sales-related data accurately and efficiently.
• Scheduling and Calendar Management: Skilled in organizing and maintaining the executive's schedule, including setting up meetings, appointments, and reminders.
• Document Preparation: Ability to prepare sales reports, presentations, proposals, and other necessary documents.
• Record Keeping: Maintain comprehensive and organized sales records, client files, and transaction details.
• Communication Skills: Clear and Effective Communication: Strong verbal and written communication skills to interact with clients, team members, and other stakeholders.
• Customer Service Orientation: Providing prompt and courteous responses to customer inquiries and ensuring a high level of customer satisfaction.
• Listening Skills: Ability to listen actively to understand client needs and sales team requirements.
• Familiarity with sales software (i.e., Hubspot/NetSuite) preferred but not required
• Proficient in the use of Google products and apps (i.e., Google sheets, doc, slides and gmail, etc.)

FINAL STATEMENT:

This job description in no way states or implies that these are the only duties to be performed by the job holder. The employee will be required to follow any other instructions and perform any other duties requested by their supervisor. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Must be able to work onsite

Experience:

• Sales administration: 3 years (Preferred)
• Appointment scheduling: 1 year (Preferred)

Work Location: In person