Now Hiring - Assurant, Inc. - Sales Support Processor in Miami, FL

Assurant has an exciting opportunity for a Sales Support Processor for our Business Development team. This role is responsible for serving as the second point of contact in supporting the fulfillment of policy issuance. This position tends to the needs of our Manufactured Housing and Classic Car customers by providing assistance via inbound phone calls or email communications to facilitate closure of the sale, after the initial conversation with a Sales Agent.

This is a hybrid position for a candidate in South Florida. You will be asked to go into our Miami office twice a week.

Key Responsibilities:

• Handle inbound sales support calls, for customers who have already spoken to a Sales Agent, to ensure all necessary documentation is gathered and submitted to UW.
• Maintain Excel logs to track post sales activity, including gathering and distributing all necessary information and interacting with the Sales agents to ensure compliance.
• Maintain the support email box by reviewing and following up on all correspondence and ensuring resolution.
• Process incoming checks and mail documents via USPS and/or email to customer.
• Provide support to the Sales Agents by collecting payments and issuing policies as needed.
• Collaborate with other departments to maintain open communication and expedite customer requests for pending sales.

Basic Qualifications:

• High School Degree or GED
• 1 year of customer service related experience
• 4 years computer working experience

Preferred Qualifications:

• 1+ years experience in customer service/call center
• 1+ years experience working with property insurance

What You Should Know About Us:

At Assurant, our core values - integrity, change, urgency, and excellence - guide us as we work together to support our commitments to our clients, their customers and to each other. In collaboration with leading retailers, wireless carriers, utilities, and financial institutions worldwide, we underwrite, market and administer extended service or service contract programs for consumers and small businesses.

• Assurant, Inc. helps people protect what matters most to them
• We have been around for a while with our roots tracing back to 1892
• We are a Fortune 500 company employing approximately 15,000 people in 21 countries
We provide specialty protection products and related services to safeguard against risks