Now Hiring - FPW Media - Media And Communication Marketing Account Manager in Springfield, OR

Full description of the position

Reports To: Director of Client Services

FPW Media is a rapidly growing creative studio comprised of 40+ team members, located in Springfield, Oregon. From photography, video production, and graphic design to web design, branding concepts, and more as a young growing company, we manage and execute all of our clients marketing needs. As a vertically integrated branding partner consisting of three highly integrated divisionsBrand, Films, and Merchwe are uniquely positioned to perform the vast majority of our deliverables in-house. A steadfast commitment to consistency, quality, and quick turnarounds has powered FPWs continued growth, year over year. We currently have a unique opportunity for a motivated team player with exceptional sales, client services, and organizational skills

If these values - along with your skill set - align with our company, and you have experience in sales and marketing, we invite you to apply for the position of Marketing Account Manager.

Job Overview: The Marketing Account Manager role will create, plan, manage, and execute projects for assigned clients and company stakeholders under the oversight of the Director of Client Services. The Marketing Account Manager is a client facing role, and is responsible for developing relationships with existing clients to retain and grow their business. This is a client facing role that makes decisions of significant authority under the direction of the Director of Client Services.

Probationary Period: Upon initial hire, the Account Manager is required to complete a probationary period that may last up to 6 months prior to capabilities like art approval, strategic direction etc being fully granted. This probationary time frame may be lengthened or shortened at the discretion of the Director of Client Services.

Salary | $45,000 -52,000 DOE

Essential Expectations:

• Collaborate with the Account Management team, internal creative teams, clients, and partners to complete projects on time, within budget, and in accordance with other project parameters.
• Establish project roadmaps and delegate tasks accordingly.
• Delegate work and assignments to team members according to Company Policy and ensure that projects are completed according to specifications.
• Prepare and present project proposals to clients and stakeholders.
• Facilitate, attend, and organize internal and external meetings.
• Liaison between internal teams and the Account Management team.
• Liaison between client contacts and various FPW internal teams.
• Internally execute assigned tasks and/or facilitate the accurate and timely completion of assigned tasks.
• Actively identify client revenue growth opportunities and work with the Director of Client Strategy and Director of Client Services to pursue opportunities with clients.
• Provide regular project updates to stakeholders about (not limited to) strategy, adjustments, risks, and progress.
• Elevate issues to leadership in a timely manner.
• Partner with the Director of Client Services and Director of Client Strategy to develop and execute marketing plans.
• Partner with the Account Management team to identify marketing trends and key opportunities.
• Navigate and respond to requests from various internal and external stakeholders, addressing questions and concerns as they arise.
• Prepare, format, and edit client-facing presentations and other documents.
• Create, contribute to, and interpret reports.
• Plan, coordinate, and implement marketing strategies across various digital and traditional channels.
• Partner with the Account Management team in defining project scope and objectives.
• Partner with the Account Management team in maintaining project schedules and budgets.
• Other responsibilities as assigned.

Knowledge Expectations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Time Management Skills: Utilize excellent time management and project management skills to consistently meet deadlines, prioritize tasks appropriately and to delegate when appropriate.
• Problem-Solving Skills: Must display the ability to effectively prioritize workload on multiple projects simultaneously and accept changes with short notice and tolerate frequent interruptions.
• Critical Thinking Skills: Must display strong critical thinking, organizational, and analytical capabilities when interacting with clients, managers, peers, and stakeholders.
• Communication Skills: must be able to listen carefully in order to accurately gather facts and figures from clients, managers, peers, and stakeholders. Must also be able to clearly articulate the results of your work and present their findings in written reports.
• Attention to Detail: Must pay strong attention to detail in order to be able to keep the information accurate and organized while utilizing skills and knowledge to quickly learn about the project or product being developed.
• Willingness to Learn: Must be willing to learn, improve and refine skills. Ones ability to receive and implement constructive criticism is paramount to their success in this role.
• Computer Literacy: Must be able to use computer-based tools to work efficiently and effectively. Proficient with Microsoft Office, Adobe, and Google Suites or related software.

Leadership Expectations

This position will not have any direct reports.

• Successfully maintain a high level of confidentiality at all times.
• Contribute to the overall effectiveness of all projects, and the Account Management team as a whole while also maintaining a positive impact on FPW Medias company culture.

Project Management

• Independent account management w/ frequent supervision and/or check-ins from Director of Client Services

Client Contact

• Direct client contact (run meetings w/ pre-approval, agenda approval)

Estimates

• Estimate approval authority for merch & production under $1,000
• Estimate approval authority for brand under $2,500

Purchasing Power

• Project-based purchase power under $2,500

Creative Direction (pre project approval)*

• Full Creative Direction
• Full access to art direction input from the Creative Director

Strategic Direction (approval to direct projects and tasks)*

• Strategic Ideation Only and/or By Approval, by client

Art Approval (approval to send projects to clients)*

• Full Art Approval utilizing Creative Director input based on defined processes

Client Conflict Resolution

• Limited authority, binding commitments up to $1,500 without approval

Supervision Responsibilities

• None

Travel Expectations

• Up to 35%; Semi-frequent travel to client sites may be required.

Education and Prior Experience Expectations:

• Bachelors degree in marketing, business, or a related field.
• Minimum (2) years experience managing client relationships, and (1) year of digital marketing experience and/or exposure.

Benefits

Our team members lend us their passion and talentswe want to show how much we appreciate them! Below are some of the ways we show our appreciation.

Health & Vision Insurance | Your health is important to us. We fully cover health & vision insurance for all full-time employees, with the option to add family members.

Paid Time Off | When you work so hard, you deserve a break! We offer Paid Time Off to all employees.

Professional Development Opportunities | We value lifelong learning. We provide our employees with access to Udemy courses and other professional development opportunities.

401(K) | We offer our team members the opportunity to establish a 401K with matching.

Growth Opportunities | We are a rapidly growing company and we like to promote from within. Were a great place to gain experience and develop new skills that will help you advance in your career!

Physical Requirements:

Work to be conducted primarily in office and at a client location; however, some work may be conducted remotely via technology. This position requires work during the regular workweek. This position will require some lifting (up to 20 lbs.) and long hours at a computer using a keyboard and mouse in addition to prolonged periods of standing and/or walking. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above noted position description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of his/her position. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $45,000.00 - $52,000.00 per year

Benefits:

• 401(k) matching
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Springfield, OR 97478: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please provide a detailed explanation of your experience in marketing.

Experience:

• Marketing: 2 years (Required)
• Digital marketing: 1 year (Required)

Work Location: In person