Now Hiring - Code Red Roofers Inc - Outside Sales Representative in Winter Haven, FL

Full description of the position

The Company

Serving the Treasure Coast and Polk County, Code Red Roofers provides repair and replacement services on all roof types: shingle, metal, tile, and flat. In 2004, we started with two guys and a truck, and now we have grown to a fleet of over 40 trucks and 100 employees. However, Code Red Roofers still feels like a small-town, family- run business.

In 2022, Code Red Roofers replaced over 1200 roofs and has maintained a 4.6 rating on Google with over 500 5- star reviews and a 3.73 BBB A+ rating. We were also featured in an episode of Designing Spaces as an expert in the roofing industry.

Why Join Code Red Roofers?

Code Red Roofers is a place where you can grow and develop. We offer plenty of advancement opportunities for passionate and driven individuals who display flexibility and a willingness to learn more.

We value family time, integrity in and out of the work environment, respect amongst employees and clients, quality service with a personal touch, and dependability on a daily basis. Additionally, Code Red Roofers has strong community ties, being in the Treasure Coast area since 2004.

If youre looking for a career where you are more than just an employee then consider applying at Code Red Roofers today!

The Position

We are seeking an Outside Sales Representative to join our team of roofing professionals. The role is responsible for identifying customers needs and goals, provide solutions from Code Red Roofers, overcome objections, properly setting expectations, and signing contracts with homeowners. This includes being responsible and able to properly estimate, identify scope of work, follow up regularly and effectively, and maintain provided tools and equipment. They are responsible for offering the best customer experience while achieving the sales goals established by leadership.

Job Summary: The Outside Sales Representative is responsible for identifying customers needs and goals, provide solutions from Code Red Roofers, overcome objections, properly setting expectations, and signing contracts with homeowners. This includes being responsible and able to properly estimate, identify scope of work, follow up regularly and effectively, and maintain provided tools and equipment. They are responsible for offering the best customer experience while achieving the sales goals established by leadership.

Primary Job Duties:

• Sales and Customer Care:

The Outside Sales Representatives role is to oversee a portfolio of assigned customers and develop new business, within a specified sales territory.

Outside Sales Representatives answer client questions, educating customers on how products or services can benefit them financially and professionally, and identify new business opportunities among existing customers.

In this role, you will be a liaison between the customers and cross-functional internal teams to improve the entire customer experience.

Also, you will draft sales proposals to present to well-qualified customers as well as establish customer expectations based on the production schedule, supply availability, and their needs to ensure a timely and successful delivery of Code Red Roofing solutions.

• Follow Up

Conduct calls and face-to-face meetings with customers.

You will be expected to maintain records of all sales leads and/or customer accounts by utilizing account management CRM software.

Serve as the lead point of contact for all customer account management matters.

Build and maintain long-term, trusted relationships with customers to establish referral and repeat business.

• Site Inspections:

Inspect current roof condition to provide the most effective solution.

Properly document, photograph, and identify access and production issues.

• Estimating:

Accurately estimate labor, materials, and preexisting conditions.

Negotiate contracts and close contracts to maximize profits.

Monitor the companys industry competitors, new products, and market conditions and understand the customers specific needs.

• Equipment Management

Operate vehicle safely, and care for and clean equipment regularly.

Equipment includes (but is not limited to) phone, computers, printers, drones, ladders, trucks or other vehicles provided by Code Red Roofers.

• Other Job Responsibilities

Collaborate with sales team to identify and grow opportunities within assigned territory.

Assist with challenging client requests or issue escalations as needed.

Work with management as a team to improve knowledge of roof products, company sales best practices, and negotiation of pricing.

Communicate progress, challenges, successes, and issues effectively.

Skills:

• Excellent verbal and written communications skills
• Excellent phone and customer services skills
• Strong listening, negotiation, and presentation skills
• Experience with CRM software and MS office
• Experience delivering client-focused solutions to customer needs
• Effective time management
• Collaboration
• Problem Solving
• Attention to detail
• Excellent Math skills, basic geometry skills
• Proven ability to work independently with minimal direct supervision
• Proven ability to juggle multiple accounts at a time, while maintaining sharp attention to detail

Experience Requirements:

• Residential/commercial roofing sales position
• Project costing and planning
• Roofing techniques, material types, and products

Education Requirements:

• High school diploma/GED
• Associate degree or greater (preferred but not required)

Additional Criteria:

• Able to lift 50lbs.
• Able to set up a ladder and climb onto a roof.
• Maintain a clean driving record, have a valid driver license, and be eligible per insurance guidelines.
• Bilingual (Spanish) is a plus

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation package:

• Commission pay

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

License/Certification:

• Driver's License (Required)

Work Location: In person