Now Hiring - FBD Logistics - Sales Operation Specialist in Walnut, CA

Full description of the position

We are a fast growing 3PL company, looking for an operation coordinator for our sales department. This person will be the point of contact for the sales rep communicate internally and externally

Duties and responsibilities:

1. Responsible for professional timely and effective internal and external communication between clients and departments

2. Collaborate with cross-functional teams, including operations, finance, and warehouse, to ensure seamless service delivery.

3. Respond promptly to client inquiries and provide customized solutions to meet their logistics requirements.

4. Build a strong knowledge base of company service, operation and industry

5. Conduct market research to stay updated on industry trends, competitors, and emerging opportunities.

6. Organize sales notes/leads, make forms and assist with day-to-day needs of the sales team

7. Actively seek and identify new business opportunities to generate leads and increase customer acquisitions.

8. Identify potential market segments, industries, and clients to target for business development opportunities.

9. Engage in cold calling, networking, and attending industry events to promote the company's warehouse services.

10. Follow up on phone calls, emails and project status for the sales team

11. Build and maintain strong relationships with existing clients to ensure customer retention and satisfaction.

12. Establish competitive pricing models and negotiate contracts with clients to secure profitable agreements.

13. Work closely with the management team to ensure the financial viability of sales proposals

14. Assist sales team with administrative tasks specially when they are on trips

Qualification:

• Strong communication skills
• Bilingual in Mandarin Chinese is a must
• Excellent computer skills, comfortable in working with PC platform, fluent in Microsoft Suite such as Word, Excel, PowerPoint. Adobe Acrobat
• Logistics Operation background preferred
• Familiar with 3PL operations
• Team player, fast learner, willing to do some overtime to communicate with clients in Asia
• Ability to handle changing priorities and use good judgment in stressful situations
• Willing to be working behind the scene to support the sales team

Job Types: Full time, W2, M-F 9-6, on site

Benefits: PTO 10 days, sick 5 days, 100% health insurance coverage, 401K Matching, Year end bonus based on performance, H1B sponsorship based on performance

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Walnut, CA 91789: Reliably commute or planning to relocate before starting work (Required)

Experience:

• 3rd Party Logistics: 1 year (Required)

Language:

• Chinese (Required)

Work Location: In person