Now Hiring - Aero-Hose, Corp. - Professional Services Jr. Sales Program Manager in Orange Park, FL

Full description of the position

Job Overview:
Aero-Hose is a Marmon Group / Berkshire Hathaway Company. Berkshire Hathaway is one of the world's largest business conglomerates, holding over US$400 billion in assets and employing nearly 300K people worldwide.

Aero-Hose, Corp. is a globally recognized premier Aerospace hose assembly manufacturer offering a complete line of hose assemblies and related products from low-pressure flexible hoses to complex, multi-bend hose-tube combination assemblies. Built on a foundation of quality, service, and integrity, these attributes have been the pillars of Aero-Hose's success since its founding in 2004.

Job Description: The Jr. Program Manager position is responsible for delivering world class customer service to Aero-Hose, Corp. customers. This includes but not limited to handling sales calls and emails, processing customer quotes and orders and preparing shipping paperwork while following Aero-Hose, Corp.s mission and core values.

Essential Duties and Responsibilities:

• Remain fully knowledgeable of the policies, procedures and processes of Aero-Hose, Corp., and its mission.

• Promptly answer all customer calls and emails, determine customers request, and provide a quote to the customer in a timely matter.

• Quote follow-up with the customer.

• Data entry into but not limited to, Quote Database and QuickBooks.

• Prepare shipping paperwork for customers orders.

• Establish and maintain positive relationships with Aero-Hose, Corp. customers by accurately assessing needs and providing accurate information in a timely fashion.

• Complete work assignments within assigned deadlines, on time and with minimal errors to ensure quality customer experiences.

• Conduct both verbal and written communication in an effective, appropriate, positive, and informative manner to ensure quality customer experiences.

• Ability to work quickly and accurately with great attention to detail.

Education and Experience Requirements:

• Bachelor's Degree in Business Administration or in a related field from an accredited college or university.

• Minimum 1 years customer service experience, preferably in an Inside Sales environment.

• Prior experience utilizing Microsoft Office software to prepare correspondence, develop reports and enter customer data.

Benefits: We are proud to provide one of the most comprehensive benefit programs. Our benefits package includes life insurance and long-term disability at little or no cost to our employees; paid continued education, voluntary benefits, including health insurance which the company subsidizes a significant portion of the premium, dental, vision, short term disability and supplemental insurance; generous employer funded 401(k).

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person