Now Hiring - JUMO Process Control, Inc. - Professional Services Sales Support Specialist in East Syracuse, NY

Full description of the position

About us

JUMO Process Control, Inc. is a small business in East Syracuse, NY.

JUMO is a leading system and solution provider in industrial sensor and automation technology. Components for measuring range temperature, liquid analysis, pressure, level, flow, and humidity, as well as products for registration, monitoring, control, and automation, are used to create complete systems for a wide range of industries.

JUMO is considered a "Hidden Champion". The family business is the world market leader in the field of industrial temperature probes. As a high-tech company JUMO distinguishes itself by a particularly high degree of innovation, above-average production depth, and a broad product- and system-range. For more than 75 years the focus has been on the customer and the right solution for their application.

JUMO specializes in meeting individual requirements quickly and flexibly. The wide product range offers components and systems for almost all industries that deal with machine and plant planning, construction, maintenance, and optimization. JUMO offers you the entire measuring chain "from sensor to cloud" from a single source.

Position Summary:

The position of inside sales support consists of assisting assigned Outside Sales Representatives in quoting, selling goods, and customer inquiries.

Essential Duties and Responsibilities: (The essential functions include, but are not limited to the following)

Input customer orders, verify accuracy, and ensure payment secured for prepay customers and follow order through to shipping.

Assist with customer questions regarding product prices, product availability and uses.

Assist in arranging delivery and installation of products and equipment.

Assist with customers after sales to resolve problems and to provide ongoing support.

Estimate or quote prices, provide application to customers for credit or contract warranties, and delivery dates.

Provide customers with product samples, catalogs, and brochures.

Ensure proper stock of catalogs and brochures

Recommend products to customers, based on customers needs and interests.

Input vendor purchase orders against customer orders and verify accuracy.

Back up to Shipping Receiving Clerk as needed.

Collaborate and communicate with Outside Technical Sales.

Minimum Qualifications: (Knowledge, Skills, and Abilities):

A High School diploma or equivalent.

Ability to communicate effectively with others in English.

Ability to use computers and computer systems, to process and verify information, and to resolve conflicts or negotiate.

Ability to use logic and reason to identify the strengths and weaknesses of alternative solutions.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Able to lift up to 30 pounds.

Sitting, standing and walking.

Occasional kneeling, crouching, bending, and reaching.

Daily use of computer Keyboard, mouse, and other basic technological devices.

Disclaimer Clause:

This job description does not intend to solely define the duties to be performed by the employee(s) in this position. Employees will be expected to comply with any additional job-related instructions and undertake any other job-related duties as directed by any authorized personnel. All duties and responsibilities detailed herein are deemed essential functions and requirements and may be subject to reasonable modification to accommodate individuals with disabilities.

To effectively fulfill this role, the employee(s) should demonstrate the requisite skills, aptitudes, and abilities to proficiently execute each duty. The qualifications outlined in this document represent the minimum knowledge, skills, or abilities required. This document does not establish an employment contract, either implicit or explicit, other than an at-will relationship.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person