Now Hiring - Helly Hansen Newport - Professional Services Group Sales Position in Newport, RI

Full description of the position

Helly Hansen Newport, the oldest and only independently owned Helly Hansen brand store in the United States, has been in business for twenty-five years. Situated on Narragansett Bay in picturesque Newport, RI, the sailing capital of the world, our store was born in parallel to the world class outdoor activities in which you participate. Our commitment to quality products and delivering an excellent customer experience are the major contributors to our long-term success. Helly Hansen products are famous for keeping you dry, warm, and comfortable no matter what the conditions are or what your sport is... on the water, on the trails, or heading into town for a night out!

Are you a relationship builder passionate about delivering an exceptional customer experience?

Helly Hansen Newport is looking to fill a full-time Group Sales position. You are a self-starter, problem solver and able to work in a team environment. You are detail oriented, committed to offering exceptional customer service and have a professional demeanor. You love the hunt and love the win.

Your daily responsibilities include, but are not limited to:

-Build and maintain a network of sources from which to identify new sales leads

-Field calls from existing customers and prospective new customers

-Manage existing customer accounts

-Communicate with customers and prospects to identify and understand their product needs; identify and suggest products to meet those needs

-Communicate effectively with customers, vendors & team members

-Effective follow-up with all customer inquiries and vendor management

-Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale

-Maintain regular communication with existing, previous and prospective customers, alerting them of new products or offerings that may be of interest

-Develop and/or edit PowerPoint presentations, present solutions and deliver customized proposals to prospective customers

-Gain full knowledge of product offerings: demonstrate the functions and utility of products to customers based on their identified needs

-Manage customer database to ensure all prospects, leads and existing customer information is accurate and up to date

-Maintain detailed reports of sales activities including calls, emails, orders, sales, lost business and any customer or vendor relationship issues

-Provide sales forecasts

-Place orders with warehouse

-Pack, pull & ship orders from our retail location

-Create work orders for product customization

-Invoice customers

-Process payment transactions using Retail Pro point of sale (Retail Pro point of sale experience preferred, but not required)

-Attend industry networking events to develop prospect pipeline

-Performs other duties as assigned

Required Knowledge, Skills and Abilities:

-Excellent communication, interpersonal, customer service and sales skills

-Strong organizational, time management skills and attention to detail

-Strong analytical and problem-solving skills

-Desire to build professional relationships

-Able to professionally communicate both written and verbal (via email, phone and in person)

-Knowledge of CRM platforms

-Proficient with Microsoft Office Suite or related software

-Ability and willingness to learn new duties and follow current policies and procedures

-Ability to work independently and as part of a team in collaboration with the General Manager

-Partner with the General Manager and Marketing to drive future sales

-Ability to function well in a high-paced environment

-Basic math skills

-Desire to grow with organization

-Availability Monday Friday 9-5 required

Things to Note:

-Your office will be at the retail location 154 Thames Street Newport, RI.

-You will be training under the General Manager and once fully trained will be expected to work independently with minimal direction.

Education and Experience:

-Minimum of High School Diploma; Degree in Sales, Marketing, Business, or related field desired.

-1-2 years related experience preferred.

Physical Requirements:

-Prolonged periods of working on a computer

-Must be able to lift and carry 50 pounds at times.

Benefits:

-Helly Hansen Newport offers 2 weeks paid vacation time to full-time employees

-Helly Hansen discounts as well as discounts on many other industry brands

-Buy one get one free ski passes

-401K after 1 year and 3% match (for full time employees)

-Dental and Health Insurance after 90 days (for full time employees)

-Work daily with our four-legged store mascot & local celebrity CAPTAIN!

-Seasonal and holiday incentives

Location: Newport RI

Compensation: base wage plus commission

Principals only. Recruiters, please don't contact this job poster.

Please do not contact job poster about other services, products or commercial interests.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 32 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Referral program

Compensation package:

• Bonus opportunities

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

Travel requirement:

• No travel

Education:

• Associate (Preferred)

Experience:

• related: 2 years (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person