Now Hiring - Total Flooring, Inc - Retail Store Associate - Flooring in Homer Glen, IL

Full description of the position

Overview: At Total Flooring, we are looking for a dedicated and customer-focused Flooring Sales Consultant to join our team. As Chicago's premier choice for flooring solutions, we prioritize delivering exceptional service and innovative solutions to our diverse clientele. If you are passionate about providing personalized flooring solutions and driving customer satisfaction, we invite you to be part of our dynamic team.

Responsibilities:

• Engage with customers in-store or on-location to understand their flooring needs, preferences, and budget constraints, using organizational scripts and established sales processes.
• Conduct on-site measurements and consultations to accurately assess flooring requirements and provide tailored recommendations.
• Utilize effective sales techniques to guide customers through the selection process, convert inquiries into sales, and ensure adherence to the sales process.
• Coordinate with installation teams and project coordinators to ensure seamless project execution, including scheduling, delivery, and installation.
• Maintain accurate documentation of each project and sale from start to finish using RFMS, ensuring all required fields are complete.
• Provide exceptional customer service throughout the sales process, addressing any concerns promptly and professionally, and maintaining detailed customer profiles using CRM software.

Qualifications and Skills:

• Exceptional sales and customer service skills, with a focus on making customers feel heard and valued.
• Excellent communication skills, both written and verbal.
• Time management, planning, and organizational skills.
• Proficient computer skills, with the ability to learn new programs and technology.
• Strong team player with conflict management and negotiation skills.
• Adaptable, flexible, and positive under pressure.

Preferred Qualifications:

• 1+ years of experience in flooring sales.
• Project management experience.

Company Culture and Benefits: Joining Total Flooring means becoming part of a team dedicated to integrity, teamwork, and continuous improvement. We offer competitive compensation with a commission structure and guaranteed earnings, with a targeted annual compensation range of $60,000 to $125,000 based on sales goals. Additionally, we provide a comprehensive benefits package, including 401(k) matching, health insurance, dental insurance, vision insurance, paid time off, and opportunities for professional development.

Application Process: If you are ready to drive growth, deliver exceptional service, and elevate our retail team, we want to hear from you. Please apply now to join our dynamic team and build your retail legacy with Total Flooring.

Job Type: Full-time

Pay: $60,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Homer Glen, IL: Relocate before starting work (Required)

Work Location: In person