Now Hiring - Amherst Housing Authority - Professional Services Property Manager in Amherst, MA

Full description of the position

The Amherst Housing Authority is seeking an experienced Property Manager to join our Public Housing Team. The Public Housing Department is responsible to deliver and manage a range of state and federal housing programs including, 667 Elderly/Disabled, 689 Congregate, 705 Family housing developments and federal project based housing. The Amherst Housing Authority also manages Belchertown Housing Authority and Hadley Housing Authority.

Job Summary:

Provide administrative and programmatic support to the public housing department; The Property Manager works directly with applicants, tenants, and our professional colleagues in the community. The Property Manager exercises skilled judgment and decision-making consistent with program regulations, guidelines, and administrative policies. Work is performed under the supervision of the Director of Public Housing.

Principal Duties:

Collect and analyze confidential personal and financial information. Interview and screen applicants and tenants to determine initial and continuing program eligibility.

Work with maintenance staff, modernization department, housing inspector, contractors, and others in order to facilitate maintenance, repairs, and inspections of individual units and developments.

Process initial lease up, annual, and interim recertifications. Ensure compliance with state housing regulations and the policies and procedures of the housing authority. Verify household income and assets and calculate proper monthly rent.

Collect rent, mail rent ledgers, hold private conferences and draft repayment agreements for tenants within policy guidelines.

Prepare documentation for lease violations and Notices to Quit. Serve notices to tenants as outlined in agency policies and state regulations.

Maintain neat and accurate participant and applicant files and computerized records and databases for each tenant and unit leased

Represent the Amherst Housing Authority with tact and courtesy when interacting with the public, applicants, and residents of the agency. Respond to all inquiries, phone calls, and correspondence in a timely and responsive manner.

Adhere to all applicable state and federal housing regulations.

Other duties as assigned.

Qualifications:

Successful candidates must demonstrate the ability to:

1. Work in an organized and efficient manner with a high level of accuracy, attention to detail, and follow-through

2. Work independently and as part of a team

3. Perform duties in a cooperative and supportive manner with co-workers

4. Prioritize work and manage deadlines

5. Speak clearly and follow verbal and/or written instructions

6. Write clearly and effectively, using proper sentence structure, grammar, punctuation, and spelling

7. Make moderately complex arithmetical computations quickly and accurately

8. Understand and interpret complex federal and state housing regulations

9. Demonstrate knowledge of general casework principles and practices as they apply to low-income housing assistance program management

10. Demonstrate sensitivity to the needs and socioeconomic challenges faced by people with low incomes

11. Manage a client caseload that facilitates effective, accurate, and prompt service delivery

12. Comply with mandatory client confidentiality regulations and policies

13. Enter data accurately into agency housing software program; PHA Network

14. Use Microsoft applications (Outlook, Word, and Excel) on a personal computer for a variety of tasks

15. Operate standard office equipment including high capacity copier with fax and scanning capabilities, laser printers, office phones, and postage machine.

Education and Additional Skills and Experience:

A Bachelors Degree from an accredited college or university is desirable.

Minimum Qualifications: The successful completion of a two (2) year, post high-school business curriculum, combined with at least one (1) year of relevant public housing experience or in a closely related field.

Must complete and pass required training seminar within 6 months of hire.

Must have a working knowledge of Business English and Math.

Excellent communication, computer, and telephone skills are required as is the ability to use virtual platforms in order to work from home if needed due to COVID or weather.

Must be able to understand and record written information, take direction, follow through with tasks assigned, and be flexible.

Preference will be given to applicants with low-income housing experience and bilingual capabilities.

The Amherst Housing Authority (AHA) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: AHA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at AHA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by Massachusetts and/or Federal laws or regulations. AHA will not tolerate discrimination or harassment based on any of these characteristics. AHA encourages applicants of all ages to apply.

Excellent benefits and competitive salary.

Special Requirements:

• Possession of a valid driver's license and a safe driving record.
• Mandatory Background Check and Drug Screening

Please send cover letter and resume to:

Pamela Rogers, Executive Director

33 Kellogg Ave, Suite 81

Amherst MA 01002

Job Type: Full-time

Pay: Up to $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Amherst, MA 01002: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• Microsoft Office: 2 years (Required)
• Office experience: 2 years (Required)

Language:

• Bilingual (Preferred)

Work Location: In person