Now Hiring - Community Coffee Company L.L.C. - Organizational Change Management Specialist in Baton Rouge, LA

Full description of the position

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Department: Human Resources
Reports To: Associate Director Total Rewards
Travel Required: 25%

Why Join Community Coffee?

Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!

Position Overview

The Organizational Change Management Specialist ensures success for projects within the organization by creating a smooth transition for the employee experience thereby increasing employee adoption and usage and minimizing interruption to business. This role plans for and fosters the success of the people side of changes that come with projects. Responsibilities include, but are not limited to, preparing, supporting and equipping people to efficiently adopt change through strategies and plans that maximize adoption and usage of the required changes while minimizing resistant behaviors.

Function Related Activities/Key Responsibilities

• Lead change management activities through the implementation of processes and tools that support adoption of changes required by a project.
• Support communication of projects through the creation and delivery of change management communications.
• Analyze the impact of changes and assess change readiness.
• Identify, analyze, and prepare risk mitigation strategies.
• Anticipate, plan for, analyze and manage resistance to change.
• Support and engage stakeholders, leadership, and project managers.
• Collaborate with team to support changes to organizational design through definition of roles.
• Ensure change management tasks are integrated into the main project plan.
• Define and measure success metrics and monitor change progress.
• Manage the change portfolio. This includes but is not limited to identifying issues that arise as a result of implementing various (sometimes simultaneous) changes within the organization.
• Develop tools for use by the organization to help manage change for smaller projects.
• May be asked to perform additional duties as necessary.

Position Requirements

• Bachelors degree from a four-year accredited college or university in Business, Human Resources Management or related field.
• 5 years experience in Human Resources or 3 years experience in Organizational Change Management required. Experience in Organizational Change Management preferred.
• Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.
• Ability to interact with all levels of management and across a variety of functional areas.
• Ability to apply business acumen to identify issues and innovative solutions to support business objectives.
• Excellent interpersonal and communication skills (written, verbal).
• Ability to maintain a high degree of confidentiality.

Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

• Frequently required to sit
• Occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear
• Regularly required to lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus

Our Values

Champion People Welcome Individuality, Learn Together, Encourage Each Other
Inspire Creativity Dream big, Think Fresh, Make It Happen
Wow Our Customers Serve with Purpose, Exceed Expectations, Do Whats Right
Serve Our Communities Be Genuine, Bring Joy, Make a Difference
Win Together Be Brave, Have Fun, Celebrate

Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.

Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicants or employees race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.