Now Hiring - Advocate Health Advisors - Medicare Sales Manager in Hammond, LA

Full description of the position

General Description

Come Grow with us! Gulf Coast Senior Health is seeking a licensed and experienced Medicare Sales Manager to maintain the highest quality industry standards. As a member of our team, you will manage licensed insurance brokers by providing real time support, training, drive company goals, and accurately portray information provided by the carriers that we represent. By joining Gulf Coast Senior Health, you will be part of a fast-paced, thriving organization that provides health insurance to thousands of Medicare-eligible individuals across the country through our national network of insurance agents.

The Medicare Sales Manager conducts selling activities related to inbound and outbound calls inquiring about individual Medicare and other health plan products. The Medicare Sales Manager requires a solid understanding of how organizational capabilities interrelate across department(s) and overall business goals.

Responsibilities

• Consistently exhibits behavior and communication skills that demonstrate Goudeaus commitment to superior service, including quality, care and concern with every internal and external broker and customer.
• Mentors, coaches, and motivates virtual licensed insurance representatives. Monitors and evaluates departmental and staff performance and administers staff evaluations.
• Monitors and leads a virtual sales call center and a team of licensed insurance representatives.
• Manages the daily operations of the department including all workflows, turnaround times, production levels and staffing schedules on a daily and monthly basis, within budgetary and business planning guidelines.
• Assures coverage of all shifts as required. Develops and approves staff work schedules.
• Collaborates with management peers to prepare and present reports to Agency Director.
• Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience.
• Tracks all sales activities and drives quarterly sales goals.
• Interpret complex reports, technical concerns, sales trends, and regulatory information. Provides publications distilling into actions as needed.
• Develops/maintains and communicates improved sales results through performance management.
• Collaborate with other professionals cross-functionally to ensure regulatory requirements are met for licensed insurance agents.
• Review & update company policies and procedures as needed and annually to keep them current and within carrier guidelines.
• Additional opportunities to manage projects and improve processes as needed.

This role requires a unique ability to develop relationships, analyze information and influence a virtual sales team to increase engagement and get the needed results. You will be working in a matrixed environment with multiple groups while ensuring that resources are used effectively to improve processes and achieve sales goals.

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other opportunities you may be interested in.

Required Qualifications

• High School Diploma or GED.
• Active Health & Life Insurance Licenses.
• 3+ years of Medicare Advantage sales experience.
• Proven ability to build successful teams.
• Excellent verbal and written communication skills.
• Demonstrated ability to manage multiple projects and meet deadlines.
• Expert analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Strong organizational skills and attention to detail.
• Ability to travel as needed.

Preferred Qualifications

• Bachelors degree from a four-year college and/or a professional certification requiring formal education beyond a two-year college.
• 5+ years of Medicare Advantage sales experience.
• 5+ years of Medicare industry or Healthcare related industry experience and government programs
• Bilingual in English with the ability to speak, read and write Spanish, without limitations or assistance.

Job Type: Full-time

Supplemental pay types:

• Bonus opportunities
• Commission pay

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Call center
• In-person
• Office

Ability to commute/relocate:

• Hammond, LA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Team management: 2 years (Required)
• Medicare: 3 years (Required)
• Medicare Sales: 1 year (Required)

License/Certification:

• Life & Health Insurance License (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person