Now Hiring - Pro Audio Video, Inc. - Professional Services Audio Visual Sales Manager in Riverside, CA

Full description of the position

Sales Manager at the Riverside Convention Center

Job Description:

This role is client facing and will be responsible for facilitating technological discussions and overseeing solution development for internal, complex audio-visual events. The Sales Manager will be directly working with the Convention Center staff and customers to create audio-visual (AV) contracts and sell AV services to clients of the Convention Center.

The Sales Manager will provide technical expertise on integrated audio-visual event technologies in Convention Center rooms, assist with providing solutions for virtual events, and assist with the setting, operating, and striking of events.

We are looking for individuals to join our team who want to be a part of an organization that helps employees reach their full potential in their career and for their personal well-being. We pride ourselves and our employees on being accountable, disciplined, enthusiastic, and people who lead by example.

If you want to elevate the event experience, through cutting edge technology and unmatched customer service, Pro AV is the place for you.

Key Job Responsibilities:

• Create audio-visual contracts for all Convention Center events that require in-house AV service.
• Responsibility for sales either directly or indirectly at the property, makes sales calls as needed, generates quotes and corresponds with clients regarding AV orders.
• Responds to venue representatives and clients in a timely manner.
• Works closely with clients to ensure audio visual needs are met for a successful meeting.
• Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention.
• Service high profile/visibility events and act as a point of escalation when needed.
• Walk-throughs with clients to showcase different convention center meeting spaces/ballrooms.
• Strategically ensure event profitability is maintained based on proper staffing per event.
• Confirm operations team is using inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
• Arrange for additional labor, services and equipment as needed.
• May oversee daily floor operation including room sets/strikes.
• Leads, performs, and reinforces customer service standards to AV team.
• Maintain adequate staffing levels.
• Address employee concerns or questions.
• Other duties as assigned.

Qualifications:

- High school diploma is required. Bachelors degree is preferred.

- 3+ years of experience in sales

- 3+ years of experience in audio and video

- 3+ years of customer service

- **Familiarity with IntelliEvent software preferred**

- Advanced knowledge and experience with audio/visual setups/strikes, certification in audiovisual technology or related courses. (preferred)

- Planning Skills able to effectively plan ahead

- Organization Skills ability to manage multiple projects, tasks, and staff

- Exceptional customer service or hospitality experience required

- A valid drivers license and clean driving record is required for team members in positions that may operate Company vehicles.

Physical:

- Able to lift 50lbs or more based on average equipment weight.

- Familiar with Audio-Visual safety protocols

- OSHA 30 preferred

**This position is eligible to earn commission**

Job Type: Full-time

Pay: $68,000.00 - $84,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Weekends as needed

Travel requirement:

• Up to 25% travel

Ability to Relocate:

• Riverside, CA 92501: Relocate before starting work (Required)

Work Location: In person