Now Hiring - Ibex Medical Analytics Ltd - Healthcare Sales Operations Manager - US in Brookline, MA

About Ibex:

Ibex Medical Analytics pioneers AI-based cancer diagnostics in pathology!

We set out to transform pathology by ensuring that every patient can receive an accurate, timely and personalized cancer diagnosis.

Our team of data scientists, software Engineers and medical experts use deep learning technologies and artificial intelligence (AI) to develop clinical - grade algorithms and digital workflows that detect cancer as accurately as a human pathologist. Our algorithms demonstrated outstanding outcomes in blinded clinical studies. In a recent article, The Lancet
Digital Health reported results from a study conducted at the University of Pittsburgh Medical Center (UPMC), including the highest accuracy levels ever reported in the field of AI in pathology.
Our Galen Prostate, Breast and Gastric solutions are deployed in pathology labs worldwide and used in routine clinical practice, with demonstrated success in live clinical practice. Ibex is among the winners of the NHSX and NIHR AI in Health and Care Award that will enable multiple NHS hospitals to deploy the Galen solution.
AI in Health and Care Award that will enable multiple NHS hospitals to deploy the Galen solution. Aimed at considerably reducing turnaround times for pathologists, our applications will help pathologists triage cancer cases, focus on areas of interest and streamline reporting as well as offering additional capabilities aimed at improving lab efficiencies.

Ibex is seeking a passionate Sales Operations Manager to drive operational excellence while supporting Ibex global sales organization. To be successful in this role, you will need to demonstrate an ability to provide efficient and effective sales support in a fast-paced start-up environment, collaborating across the organization as we scale our business across both Direct and Partner enterprise sales. We are looking for someone with proven success in managing Salesforce, creating sales process within a complex sales cycle and collaborating across a global organization. We are looking for talented sales professionals who are passionate about saving lives with innovative cancer care - Come join us!

Responsibilities:

• Oversee and manage the sales process from lead generation to customer acquisition and retention with a focus on booking new deals in accordance with company policy
  
• Owns our Salesforce instance, ensuring it is used effectively to track sales activities, manage leads, improve sales performance and provide reporting and insights to the company and key stakeholders
  
• Manage all CRM data - ensuring contact lists are up-to-date, audit consistency, setting up automation, and managing custom fields
• Create and manage sales budgets, forecasts, bookings, and commissions in partnership with finance team
• Develop efficient and effective sales processes ensuring proposals move smoothly through the company's sales funnel and meet operational requirements
• Responsible for reporting and processing sales commissions in collaboration with the finance team.
• Works cross-functionally to establish new processes to support global sales expansion for both Direct and Partner sales channels

• Bachelor's degree in business, marketing, or related field; MBA preferred
  
• 6 or more years' Sales Operations experience in a SaaS company, (proficiency in medical devices or healthcare software -
  preferred!
  
• Expertise in sales analytics by leads, sales stage and sales methodology with proven experience with identifying areas to define, course correct and improve processes for scale a must!
  
• Proven ability and desire to thrive in a fast-paced start-up environment
• Experience with Direct and Partner sales channels
• Excellent strategic, project planning and organizational skills with high attention to detail and self-directed
• Data driven, detail-oriented, ability to manage and prioritize simultaneous responsibilities
• Proven success working across stakeholder teams to positively influence people across all functional areas of an organization
• Highly effective interpersonal skills; excels at relationship building, collaboration, and inspiring teams
• Understanding of the healthcare industry, particularly in the pathology space, is a plus

• We are an equal opportunity employer and committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others.