Now Hiring - Los Angeles Lighting Manufacturing Company - Manufacturing LED Lighting Inside Sales Rep. for Industrial Lighting **LED Lighting experience Required** in El Monte, CA

Full description of the position

JOB SUMMARY

L.A. Lighting is an established business with friendly professional staff. You will have an opportunity to build a career with a true Made-in-America manufacturing company. We are exclusively business to business. We do not work directly with the public.

Your primary function will be in a support role of our company sales personnel and manufacturer's representatives. You will be required to make outbound sales calls every day to existing customers. Ask application / installation questions to formulate the best possible solution to the customer. Quoting and ordering lighting fixtures will require you to build a price and know how to utilize your resources to obtain what is needed to provide an accurate quote and order.

ESSENTIAL FUNCTIONS

• Order entry, order follow-up, pricing, and selecting the proper lighting for the application *LED Lighting Product Knowledge Required*.
• Public speaking will be required of you. Power Point presentations via Zoom or Teams will be required of you as part of on-going product rep training.
• Answer any incoming calls. Establish the caller's needs, take detailed notes, handle inquiry or pass to designated Sales Representative.
• Outbound sales calls are required daily. Youll be responsible for calling distributors and product representatives to offer support and build a relationship that will hopefully lead to increased sales.
• Industry bids will require you to know the region, product representative, freight prepaid terms, and customer account information before quoting.
• You will be required to obtain the skill set to quote items requested and also cross competitors lighting fixtures to LA Lighting fixtures. Ask application an installation-based questions to formulate the best possible option for bids.
• Proactively utilize the resources at LA Lighting to provide prices. This will require you to comprehensively look at each component of every fixture and build a price for each item as requested. Noting lead times, options, accessories, mounting, wiring, or any anomaly or exception at the time of bid is critical.
• You will often be the first point of contact for all aspects of providing service to customers and reps. Anything from processing defective RGAs, processing freight claims, issuing replacement orders.
• Be prepared to troubleshoot, respond to installation inquiries, and / or compatibility issues after deliverables are installed.
• Order entry will also be required. Convert quotes to orders or enter e-mailed orders. Youll be required to respond to on-site dates as communicated on the customers order to make sure deliverables will arrive timely. For accuracy, all order details must be reviewed to verify part #, price, fixture detail (including compatible mounting accessories and options).
• Other duties as deemed necessary.

EDUCATION AND GENERAL REQUIREMENTS:

• 2 years of previous working experience as an Inside Sales and making sales calls.
• In-depth understanding of how to provide service from start to finish.
• Excellent communication and interpersonal skills.
• Ability to professionally manage and triage customer support to successfully provide lighting quotes and orders.
• Responsive and timely with required details in a fast-paced environment.
• Strong analytical and organizational skills.
• Driven and ambitious individual with a strong desire to succeed.
• Lighting and / or electrical knowledge is helpful, but we offer training.
• High School Graduate or General Education Degree (GED): Required

Computer Skills:

• Microsoft Suite: Word, Hands on experience with CRM software and MS Excel, Outlook.

We are an Equal Employment Opportunity Employer.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person

Ability to commute/relocate:

• El Monte, CA 91731: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)

Language:

• English (Required)

Work Location: In person