Now Hiring - Green For Life Environmental Corporation - Inside Account Representative in High Point, NC
Inside Account Representative in High Point, NC
Benefits:
yesLocation:
High Point, NCFull description of the position
Job Description
- Serve as a point of contact for existing service areas by establishing, managing, and retaining key business relationships for permanent commercial and industrial customers.
- Effectively support the retention process when needed in both sales and customer service capacity, negotiate to retain (core accounts) in-bound calls related to lost business due to competitive reasons.
- Respond to both inbound calls and certified mail cancellation letters.
- Manage and retain the customer relationship through contract renewals, negotiations, and price increases.
- Perform outbound collections calls and assist with billing issues as required.
- Complete all required paperwork and other miscellaneous reports.
- Support the Account Management team in overflow for all increases and decreases in service, change of ownership and other miscellaneous service changes that affect revenue.
- Assist with Customer Relations queue, as required.
- Develop and maintain a thorough knowledge of the companys available services, lines of business, pricing structures, and offers additional services as appropriate to existing customers.
- Utilize SalesForce.com on a daily basis, scheduling and documenting all activities for new business opportunities.
- Responsible for achieving and/or exceeding monthly quota on net new business and price achievement.
- Conduct weekly phone blocking and all aspects of Activity Standard associated with role.
- Responsible for an effective hand off process from new account attainment to existing account development.
- Responsible for creating and managing an account penetration plan that is in line with the companys growth objectives.
- Responsible for proactive customer phone calls, contract renewals and negotiations, as well as customer defection.
- Utilize Salesforce on a daily basis, scheduling and documenting all activities, effective management of a sales pipeline.
- Performs other job-related duties as assigned.
Knowledge Skills and Abilities:
- Demonstrated sales experience with a proven track record of exceeding revenue quotas and managing a book of business.
- Excellent verbal and written communication skills with the ability to communicate clearly with team members, management, employees and customers in an efficient and professional manner.
- Strong interpersonal skills, including effective listening, problem solving, and negotiating skills.
- Advanced organizational and time management skills.
- Self-managed, with strong work ethic demonstrating integrity and trust.
- Flexibility to accept and adapt to change as well as the commitment to seek continuous improvement.
- Intermediate skills with Microsoft Office.
Requirements:
- 2+ years of solid waste industry experience (preferred).
- High School diploma or GED.
- Bachelor's degree in business administration, advertising, marketing or related field (preferred).
Competencies:
- Communication proficiency
- Problem solving/ Analysis
- Attention to detail
- Time management
- Critical thinking
- Ethical conduct
- Personal effectiveness/ Creditability
- Active listening
- Flexibility
- Initiative
- This position operates in several different environments which includes both in a professional office and outside in the field.
- Noise level is usually moderate.
- Routinely uses standard office equipment such as computers, phones, filing cabinets, photocopiers and fax machine.
- Ability to stand, sit, walk, use hands and fingers, talk and hear.
- Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
Green For Life Environmental Corporation
10000+ Employees
2007
Energy & Utilities
Energy, Mining & Utilities
https://gflenv.com/
$1 to $5 billion (USD)
22 Yes (amount not posted)
Green For Life Environmental Corporation
Rate this company
Sign In to rate this company
Green For Life Environmental Corporation
22 Yes (amount not posted)