About Us:
Welcome to Pronto Insurance, a flourishing general agency in South Texas! Since 1997, we've been on an unstoppable journey of growth, and now, with over 200 captive locations in Texas, California, and Florida, our expansion knows no bounds. Join our team and be part of the driving force that makes Pronto Insurance products a reality for all. Together, we'll revolutionize the insurance market and leave an indelible mark on the industry. Dare to dream big and embark on an adventure filled with endless opportunities!
We believe that every candidate brings something special to the table, including you! So, even if you feel that youre close but not an exact match, we encourage you to apply.
Responsibilities: Pronto Insurance is one of the fastest growing general agencies in South Texas. Our first agency was founded in 1997 and the managing general agency operations commenced in 2005. Pronto has emerged in the insurance market through its captive agencies, independent agents, and franchise locations. Today Pronto has over 200 captive locations in Texas and recent expansion into the California and Florida market. Our vision is to become the industry leader by making Pronto Insurance products a reality for all. JOB DESCRIPTION: SALES SUPPORT Employment Status: Full-Time Agency Hours of Operation: 9:00am - 7:00pm, Monday through Friday & 10:00am - 3:00pm Saturdays Licensing requirements: Position requires a min. of a Personal Lines License. Unlicensed new hires will be provided 2 license test attempts and are required to obtain a min. of a Personal Lines License within 60 days of employment. PRIMARY RESPONSIBILITIES The primary purpose of a Sales Support is to support the sales team while providing our customer base with an extended focus on client retention Ensure availability in the phone queues to take incoming agency and company calls Assist Agents/Brokers & Agency Managers with writing of applications and other related transactions Call cancelled policies per the company standard Assist in customer retention efforts as instructed Help Agent/Broker & Agency Managers with their solicitation of leads/prospects while updating company systems as instructed May be assigned the task of daily deposits due by 12 noon each day Deliver exceptional service via telephone and other available interaction options Act as point of contact between insured, insurer, underwriter, and Agent/Brokers Any other duties that are identified and assigned at a later date KNOWLEDGE AND SKILL REQUIREMENTS Must be 18 years of age or older High School Diploma or GED Applicants must be ready and able to pass insurance licensing test or have a minimum of an active PL license (required for continued employment) Computer literate with the ability to help customers and provide information in a friendly and courteous manner Outgoing attitude with the ability to approach the general public to promote company Must be able to help customers, provide information, and process payments quickly and attentively in a friendly positive manner. Bilingual in English & Spanish, a plus. Excellent verbal, written and listening communication skills Superior telephone etiquette Ability to understand and respond clearly to the customers needs Demonstrated ability to work in a team environment Strong organizational skills Maintain reliable transportation and an active driver's license Availability to cover or permanently be assigned to other locations within a reasonable driving distance Qualifications: What We Require:A High School diploma or equivalent.Minimum 1 year sales experience.Employment is contingent upon getting the P&C license within a 60-day period.Excellent communication skills both oral and [please apply online] Proficiency.Preferred:Excellent bilingual communications skills in English and Spanish.Key Characteristics:Act independently with minimal direction.Strong interpersonal skills.U.S. Eligibility Requirements:Submit an application and resume/CV online to be considered.Are you 18 years of age or older or can you demonstrate legal capacity to enter a contract?Willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.Unrestricted work authorization to work in the U.S. For U.S. employment opportunities, Risk Placement Services, Inc. hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H, or L visas),such as students in practical training status. Exceptions to these requirementswill be determined based on shortage of qualified candidates with a particular skill. RPS will require proof of work authorization.Willing to execute RPS Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure. RPS offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more. Risk Placement Services believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Risk Placement Services will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Additional Information:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits youll get, depending on your job level these benefits may improve:
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
Other benefits include:
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
- And more...
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.