Now Hiring - Doubletree By Hilton - Travel Sales Clerk/Administrator in San Diego, CA

Full description of the position

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By applying to this position you are acknowledging that you can perform the technical and physical functions that this position requires.

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Position Overview

To Sales Clerk-Administrator help sales representatives to improve their productivity and spend more time selling, by providing a variety of support services.

Essential Job Functions

• Contact customers and prospects to arrange appointments or make follow-up calls to confirm orders or delivery dates.
• Ensure that representatives have sufficient quantities of sales support material, such as product brochures or case studies.
• Act as a first point of contact for urgent calls, emails and messages when sales representatives are not available.
• Contributes to customer satisfaction by ensuring the accuracy and timely processing of BEOS.
• Handle orders by telephone, email or mail and check that they include correct prices, discounts and other needs, contacting customers to resolve any queries. Responsible to input BEOs to the companys computer system and ensure that BEOs are processed in line with customers delivery requirements.
• Responsible to inform customers of any delays and arrange alternative dates.
• Collaboration with other departments is an important responsibility for sales coordinators.
• Responsible to contact the AV, Food department, for example, to deal with any issue queries. When they have processed BEOs.
• Responsible to ensure that sales and marketing activities are integrated, they work closely with marketing.
• Responsible to arrange for the production of presentations and supporting material, such as flyers papers or customer references, to help sales representatives win business.
• Responsible for maintaining sales records as a basis for reports to the senior management team.
• Responsible to prepare reports on sales by individual representatives, sales by product line and sales to individual customers.
• To provide information to the finance department on incoming and completed orders as a basis for forecasting cash flow.
• Contributes to team effort by accomplishing related results as needed.

Other Job Functions:

• Banquet set ups when need it
• Assist with other functions when need it

Other Skills/Abilities

• Team work
• Multitask
• Excellent grammar skills
• Phone etiquette
• Excellent memory retention of information
• Punctuality and positive attitude
• Computer literacy

Pre-requisites:

• Education : Associates Degree
• Communication : Must speak and understand the primary language used in the workplace.
• Experience : Previous hotel-related experience highly desired.
• Physical : Requires fingering, bending, grasping, writing, standing, sitting, walking, repetitive motions, touching, hearing, visual activity, and have to lift and carry up to 20-50 pounds.

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person