Now Hiring - DUSTLESS AIR FILTER COMPANY - FRONT COUNTER SALES / CUSTOMER SERVICE / CSR in Round Rock, TX

Full description of the position

FRONT COUNTER SALES / CUSTOMER SERVICE / CSR

Job Overview

Dustless Air Filter Company is looking for a hardworking candidate to join our amazing team.

As a CSR you will be responsible for understanding the requirements and specifications of customers related to our Filtration Products, providing solutions and resolving any issues about these products.

Responsibilities:

*Provide excellent customer service by assisting customers promptly, courteously and efficiently. Processing orders in person, by phone and in email

*Outstanding communication and organization skills with a TEAM attitude.

*Ability to learn and retain product knowledge and provide customers with the best possible solution.

*Experience handling cash/credit card transaction and daily cash reconciliation.

*Understand/learn our Inventory and Sales Order software. Sage 100 experience a plus. You will be asked to generate customer invoices, receipts, quotes and purchase orders. Vendor billing on 3rd party portals with supporting documentation performed daily.

*CSRs generate Monthly Service Workorders, participate in Month End Close and Annual Inventory. Occasionally you may be asked to assist in pulling customer orders, tracking backorders and follow up with Customer/Vendor concerns.

*Windows Office, Excel and Outlook Email knowledge a must.

*Maintain customer records.

* Ensure office space is clean and organized at all times.

*Participate in all relevant employee training and safety programs.

Job Requirements:

High School Diploma or GED

Strong work ethic

Computer skills, typing & 10key

Mathematical Skills Ability to add, subtract, multiply and divide to calculate discounts, proportions and or percentages.

Reasoning ability Able to carry out instructions and apply common sense understanding to solve problems

Valid Drivers License

Clear background check to include driving record.

Schedule:

8 hours shift Monday through Friday (7:30am-4:30pm)

Benefits Include:

Healthcare Benefits (Medical, Dental, Vision, Life available)

Paid Holidays

PTO (4 weeks annually, accrual begins after 60 days of employment)

Job Type: Full-time

Pay: $15.75 - $18.97 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Experience:

• Microsoft Excel: 1 year (Required)
• Sage or other ERP system: 1 year (Preferred)

Ability to Relocate:

• Round Rock, TX 78664: Relocate before starting work (Required)

Work Location: In person