Now Hiring - Hilton Garden Inn Bradley Airport - Director of Sales - Hilton Garden Inn Hartford North in Storrs, CT

Full description of the position

*5k Sign on bonus after 90 days*

Schulte Hospitality Group, a fast-growing, national hotel management company with a diverse portfolio of 150+ hotels is seeking an energetic and team-oriented Director of Sales. If you are a motivated individual who has a passion for the hospitality industry and who embraces integrity, service, grit, respect, empowerment, ambition and teamwork - all of the core values that cultivate our winning culture of success, then we are interested in you!

Responsibilities:

• Maintain and promote a team work environment with effective and clear communication amongst co-workers through positive leadership
• Sets example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers and observance of sales office standards
• Provide pricing and guidance recommendations to sales staff, review and approve any special corporate negotiated rates
• Responsible for learning the hotel brand and strategy
• Develop a working knowledge of the operations of the hotel, including food and beverage, guest services, reservations
• Develop a complete knowledge and ensure adherence to company sales policies and SOPs
• Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
• Manage group or business travel accounts in assigned market segments to maximize business potential
• Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals
• Negotiate contracts according to company standards
• Responsible for obtaining appropriate approvals for contracts per SOP (airlines, major sporting
• events, etc.)
• Manage and execute RFP Season Annually by facilitating the process in conjunction with the GM and/or Sales Manager
• Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
• Ensure accurate and complete use of the sales system per SOP including recording all bookings and lost business
• Identify and pursue new and repeat business through proactive sales efforts such as targeted research, prospecting calls, visits, site tours, lunches, and networking events
• Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
• Executes and supports the operational aspects of business booked (generating proposals, contracts, and customer correspondence)
• Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies
• Analyze sales and revenue management reports to identify trends and future demand opportunities Monitor pricing, MAR and other minimums to ensure pricing is within an acceptable range based on available inventory, current sales/revenue strategies and market demand
• Work with sales managers to ensure understanding of sales strategy and effective implementation of the strategies for each segment
• Facilitate frequent Sales and Revenue communication that provides recommendation and guidance to the hotel on a regular basis
• Facilitates training with Front Desk Agents and/or FOM on sales initiatives and best practices and encourages an everyone sales mentality
• Conducts daily/weekly sales meetings
• Attend and contribute to all revenue and sales strategy meetings and calls
• Participates in forecasting for revenue and expenses
• Understand, leverage, and implement corporate and brand tools to exceed budgets
• Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition
• Conducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Regional Director of Sales, Regional Director of Revenue Management, GM
• Recommend and implement new sales programs at the hotel and accurately track ROI
• Initiates collateral and online marketing efforts to include all printed sales collateral, direct mail, discount promotions, e-mail marketing, website presence and tracks ROI on all advertising and marketing spend
• Prepares annual marketing/business and budget plans
• Set and monitor team member goals including weekly sales activities, room night and revenue goals monthly, quarterly, yearly
• Provides ongoing feedback, training and development of team members and addresses areas of opportunity
• Monitors all day to day activities of direct reports
• Provide continual analysis of lost business reasons and notify property and corporate of on-going trends
• Operate the sales department within established sales expense budget
• Coordinate, prepare, and submit any required reports as requested by the Regional team or GM
• Work with the Regional Vice President of Operations, Regional Director of Sales, and Director of Revenue Management
• Responsible for overall performance of sales team
• Responsible for recruitment and accurate deployment of sales team
• Perform in the capacity of any position supervised
• Abides by Prime Time Selling hours
• Participates in MOD program as required
• Perform any other job related duties as assigned

Education and Experience:

• Minimum of bachelors degree in Hotel Administration, Business, or Marketing
• Minimum of 5 years in progressive hotel sales with leadership responsibilities

Knowledge/Skills/Abilities:

• Strong analytical skills relative to impact on hotel revenues
• Ability to communicate effectively verbally and in writing
• Strong interpersonal skills
• Strong understanding of revenue management principles
• Ability to use reservation and revenue management systems to develop pricing and sales recommendations
• Proficient in Microsoft Office Products, focus on Excel, Word and Outlook Ability to travel as needed
• Must have flexible work hours that may include evenings, weekends, and holidays

About Us:

Schulte Companies is a family of businesses that develop, manage, and invest in real estate, with a focus on hospitality, restaurant, office, and retail. Founded in 1999 as Schulte Hospitality Group, the company quickly grew to encompass all aspects of hotel management, development and financing. Schulte Hospitality Group is a professional hotel management and development company managing over 150+ hotels in 32 states under brands from Marriott, Hilton, IHG, Hyatt, and Graduate Hotels, as well as several independent, lifestyle, and boutique properties. Schulte Design + Construction provides dedicated focus and quality craftsmanship to the organization's construction, renovation and design needs. Schulte Restaurant Group manages the company's retail and restaurant outlets. SRG is also the owner and operator of the largest Hot Chicken brand in the country: Joella's Hot Chicken. Headquartered in Louisville, KY, Schulte Companies has 200 corporate employees and over 8,000 associates across the country.

*Schulte Hospitality Group is an Equal Opportunity Employer

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Storrs, CT: Relocate before starting work (Required)

Work Location: In person