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Now Hiring - Toolhouse, Inc. - Media And Communication Account Manager in Bellingham, WA
Media And Communication Account Manager in Bellingham, WA
Toolhouse, Inc.
Base Salary $75K - $90K
Total Comp: NA
Qualifications Years In Sales
Industry: Media and Communication
Benefits:
yesCustomer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell
Advertising & Public Relations
To Whom
Media & Communication
Location:
Bellingham, WA
4.1
Full description of the position
At Toolhouse, we are fundamentally changing how leading life sciences companies use technology to build meaningful connections with patients and physicians. What we do isnt possible without our super-smart team of passionate thinkers and dedicated doers. We are striving to make Toolhouse the best place to work for our deserving team. As we grow, we are looking for individuals that are not only strong in their own areas of expertise but also who care deeply about Toolhouse, our people, and our vision.
We are looking for just the right person who is both a quick study and a go-getter, who thrives in a fast-paced environment and has an exceptional eye to detail. You are an excellent communicator who doesnt back away from uncomfortable situations. You will dig in deep to learn new things on your own, and your work is thorough, timely and professional. You feel a strong sense of pride in being able to support those around you, and others would describe you as reliable, self-motivated (and motivational), and solution-focused.
Account Managers are responsible for delivering high quality service and coordination activities throughout the lifecycle of Toolhouse projects. Working closely with project managers and account directors, they play a key role in facilitating effective communication between internal Toolhouse project teams, client-side project stakeholders, and other outside agencies that have also partnered with the client.
Account Managers are responsible for delivering high quality service and coordination activities throughout the lifecycle of Toolhouse projects. Working closely with project managers and account directors, they play a key role in facilitating effective communication between internal Toolhouse project teams, client-side project stakeholders, and other outside agencies that have also partnered with the client.
An account managers primary areas of focus are:
1) Delivering projects that meet business objectives identified at the outset of a project
2) Supporting clients in their day-to-day communication about Toolhouse projects within their organizations
3) Ensuring project contributors have what they need to keep projects moving forward
Heres what youll be doing in your first year:
- In your first few months, youll develop a thorough understanding of the clients business, products, processes, and market landscape, as well as the ins and outs of Toolhouse digital work and processes. You will form productive working relationships with your partners on cross-functional internal teams as well as your direct contacts within the clients organization. As part of this onboarding, you will get to know the basics of client operations and day to day needs to facilitate efficient projects.
- You will become a key liaison between clients and internal teams, ensuring Toolhouse team members have the information and assets they need to maintain progress on assigned projects. You will be a driving force in representing client needs and business goals at every stage of project execution.
- You will provide support to Toolhouse Account Directors in meeting client business objectives and achieving high levels of client satisfaction, while also supporting Project Managers in delivering projects within scope and on schedule
- You will take ownership of select digital initiatives and play a lead role in driving them to completion, including aligning with client business goals, intersecting with related projects or initiatives, and maintaining open lines of communication amongst all stakeholders.
- You will also participate in shaping project strategies and tactics that deliver desired results for a client, support development of project documentation or presentations, and contribute to brainstorming and ideation sessions.
- You will collaborate with the Account Director and internal stakeholders on ongoing account planning to ensure all opportunities and challenges within an assigned client are understood, solutions identified, and that the account is being supported in a successful manner.
- Finally, you will maintain strong and knowledge of current and evolving technology trends and actively participate in knowledge exchanges with peers.
Have you done this before?
A successful candidate will have a minimum of 3 years of professional experience in a client-facing role at a digital marketing agency, or within a digital marketing role on the client/brand side, with increasing responsibilities over that time. They will most likely possess a 4-year degree, preferably with a specialty in Marketing.
Additional required skills and experiences:
In-depth knowledge of digital marketing, Internet technologies, social media, and mobile
Demonstrable experience in relationship management or account management with close involvement in delivery of complex project work
Willingness and ability to travel occasionally
Ability to put together professional-looking documents and presentations
Strong presentation/public speaking skills
Strong analytical abilities and the ability to carefully manage details
Ability to work with a diverse range of personalities, while juggling multiple projects all at once
Ability to focus and work under pressure during tight deadlines with tact and professionalism
- Experience in pharmaceutical marketing and regulatory environments a plus
If you want to talk
If youd like this job to be your next career challenge, send us your resume along with a half-to-full page write-up describing your most relevant accomplishments and how they relate to your ability to do this job. Proven experience with the stated needs and first-year will be one of the primary factors we consider, so make sure that shines through. If we think there could be match, well get back to you to let you know about next steps.
Benefits
The salary range for this position is $75,000-$90,000. Your salary will be determined using an array of factors including your experience, skills, and other relevant factors.
We also provide insurance benefits including medical, dental, vision, and basic life insurance. If hired, you will be eligible to enroll in our 401k plan and Toolhouse will match a portion of your contributions. We offer all new employees 3 weeks of paid vacation annually, plus 11 paid holidays, and paid sick leave in accordance with Washington state law. We also provide a monetary wellness bonus each September, and eligible employees may participate in our annual profit sharing program.
We also provide insurance benefits including medical, dental, vision, and basic life insurance. If hired, you will be eligible to enroll in our 401k plan and Toolhouse will match a portion of your contributions. We offer all new employees 3 weeks of paid vacation annually, plus 11 paid holidays, and paid sick leave in accordance with Washington state law. We also provide a monetary wellness bonus each September, and eligible employees may participate in our annual profit sharing program.
About Toolhouse, Inc.
Toolhouse is fundamentally changing how leading life science companies use technology to build meaningful connections with patients and physicians.
Healthcare marketing is changing, and customer expectations have evolved. Every external experience a brand delivers starts with an internal one thats driven by corporate culture, designed to fit specific capabilities, and informed by data. Were a diverse team of digital experts helping clients find their path in this new digital landscape. We fuse creativity with technology, keeping our work grounded in what matters most, people.
Our work is focused in three distinct areas:
- Digital Transformation: helping clients evolve and modernize their approach to digital marketing
- Digital Engagement: creating digital experiences that connect with patients and physicians
- Campaign Optimization: guiding our clients continued success with data-driven insights
Were headquartered in Bellingham, Washington which is nestled between the rugged Cascade mountains and stunning San Juan islands. Its the perfect mix of small town tranquility with easy access to big town amenities. Our remote-friendly hybrid work model allows employees to work from the comfort of their home or our Bellingham office (or any random coffee shop or beach villa for that matter).
Toolhouse is an equal opportunity employer thats been in business for over 25 years. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Toolhouse is committed to the full inclusion of all qualified individuals as described within the Americans with Disabilities Act (ADA). If you need accommodation to participate in the job application or interview process for any of our positions, please contact Charlotte Casson, People Operations Generalist, at [please apply online] or (360) [please apply online].
Toolhouse, Inc.
Company Size
1 to 50 Employees
1 to 50 Employees
Founded
1995
1995
They Sell
Advertising & Public Relations
Advertising & Public Relations
To Whom
Media & Communication
Media & Communication
Website
www.toolhouse.com
www.toolhouse.com
Revenue
$5 to $25 million (USD)
$5 to $25 million (USD)
Toolhouse, Inc.
is currently hiring for
2
sales
positions
Toolhouse, Inc. has openings in:
WA
The average salary at Toolhouse, Inc. is:
2 Yes (amount not posted)
Toolhouse, Inc.
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Toolhouse, Inc.
Toolhouse, Inc.
is currently hiring for
2
sales
positions
Toolhouse, Inc. has openings in:
WA
The average salary at Toolhouse, Inc. is:
2 Yes (amount not posted)