Now Hiring - Bay Alarm Company - Professional Services Account Manager in North Highlands, CA

Full description of the position

Position Summary: Generate Leads for new systems for inactive/dead accounts, in some situations may be assigned to sell alterations and additions to existing customers and offer general customer assistance.

Responsibilities:

• Process alterations, additions, conversions, rate increases, upgrades and renewals.
• Meet with customers proactively to ensure they are satisfied.
• Resolve problems, discrepancies and answer questions in a manner agreeable to the company and the customer.
• Make contact with discontinuing customers in order to maintain account or sign new account with new tenants/owners.
• All other miscellaneous responsibilities and other duties as assigned.

Qualifications:

• 1-2 years experience in sales or customer service required.
• High school diploma or equivalent required.
• 1-2 years post-high school education preferred.
• Effective sales, customer service, and communication skills required.
• Intermediate Word and basic Excel knowledge required.
• Superior organizational and follow up skills required.
• Ability to work independently and to be resourceful and creative required.
• Miscellaneous office skills required.
• Typing 35-40wpm required.
• Valid CDL and clean driving record required.

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities
• Commission pay

Education:

• High school or equivalent (Required)

License/Certification:

• California Drivers License (Required)

Ability to Relocate:

• North Highlands, CA 95660: Relocate before starting work (Required)

Work Location: In person