Now Hiring - Pinpoint Promotions - Media And Communication Promo Sales Account Manager in West Haven, CT

Full description of the position

Are you passionate about the dynamic realm of Premiums, Specialty Advertising, and Promotional Marketing? Do you possess an innate knack for selecting the perfect merchandise tailored to client timelines, budgets, and themes? If you live and breathe swag, we want to meet you!

We are dedicated to delivering exceptional promotional solutions to our clients. We specialize in curating a diverse range of merchandise, from sunglasses to custom race cars, T-shirts to engraved cafeteria trays, charcuterie cones to lip balm, and even custom clocks crafted from record albums. Our team thrives on creativity, innovation, and a relentless pursuit of excellence.

• Collaborate with clients to understand their promotional needs and objectives.

• Tailor solutions to client needs, serving as the primary point of contact for effective communication.

• Understand the clients business and industry to provide tailored solutions to meet budget, time, theme, and demographics.

• Coordinate and oversee end-to-end promotional projects, including sourcing, presentations, ordering, timely delivery, tracking, and invoicing.

• Ensure client satisfaction by resolving issues promptly and fostering internal communication.

• Act as a liaison between external vendors, partners, and the promotion team.

• Work closely with the Promo Team to proactively develop and execute impactful promotional campaigns and provide updates on products, services, and industry trends.

Cultivate enduring customer relationships and surpass sales targets through strategic planning.

• Develop comprehensive account plans for client retention and growth, and identify upselling opportunities.

• Collaborate with the sales team to expand the client base and analyze market trends.

• Utilize CRM tools to manage customer interactions, track sales forecasts, and report on account status.

• Keep management informed of account performance, challenges, and industry trends.

Skills and requirements necessary-

** Minimum 5 years experience in Promo/ASI/PPAI

Experience in the Premiums, Specialty Advertising, or Promotional Marketing industry as a Brand Specialist with the ability to efficiently source/purchase products through Sage & ASI software and thorough internet searches.

Ability to negotiate and problem-solve with suppliers

Working knowledge of decorating techniques, screen printing, print processes, substrates, and customization options

Proficient in all Microsoft Office applications and related computer skills, PowerPoint proficiency a must.

General computer literacy and ability to learn proprietary project management software and ordering platform.

Exceptional interpersonal, phone etiquette and writing skills.

Superb organizational skills, time management skills and attention to detail.

Possesses self-management skills, a team-based demeanor, creative thinking, and problem-solving skills

Ability to work under strict deadlines while independently balancing multiple projects at once

Strong desire to provide the highest level of customer service to clients

Resourceful, proactive team player

Job Description Summary:

Pinpoint is seeking an experienced, detail oriented and motivated individual who can be an intricate part of our internal marketing department. The Promotions Account Manager will be responsible for acquiring new clients and working directly with our internal team of marketing professionals and clients directly to research, source, and order custom promotional products, print collateral and decorated apparel items to help our clients promote their brand. In addition, the individual will be responsible for monitoring the workflow of various projects, managing fulfillment, creating estimates, presentations, and POs, dealing directly with suppliers as well as developing custom promotional campaigns for clients.

Company Info

Pinpoint is an award-winning full-service promotional marketing agency with an in-house Promo Sourcing Team and onsite signage production capabilities. Though products are important to our business, they come secondary to the amazing customer experience we strive to deliver each day to our clients. Were collaborative and ask a lot of questions to dig deep, finding the perfect match of tailored branding services, creative designs, and custom promotional products to deliver results. We have recently moved to a larger office facility due to our steady growth and are looking to expand our Promotional Products and Procurement department. Were a great fit for someone who is always eager to learn, has a passion for creativity, wants to control their own earning potential, and has experience helping brands grow with promotional products and campaigns.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Travel requirement:

• No travel

Work Location: In person