Now Hiring - American Gunsmithing Institute - Inside Sales Representative (Student Advisor) in Garden City, ID

Full description of the position

Job Description: Inside Sales Representative (Student Advisor)

Who We Are:

We are the industry leader in providing Gunsmithing Training through distance education courses, nationwide for Over 30 years. We have trained thousands of individuals to become successful Professional Gunsmiths through our unique video-based instructional methods. We have offices in Boise, ID as well as our headquarters in Napa, California. We firmly believe in the 2nd Amendment; the Right of the People to Keep and Bear Arms, and it is our mission to preserve the Gunsmithing Arts to support that right. We are equipping our students so that they can Preserve Freedom, One Gun at a Time.

Who You Are: You will be a good fit for this position if:

• You enjoy phone, text, and email interaction with potential customers.
• You can build rapport and relationships with potential customers over the phone and via email.
• You can manage and execute a call schedule, managing your time wisely while building good relationships with potential and current students.
• You understand the importance of attention to detail and following through, without getting lost in the minutiae.
• You are persistent and follow up with leads as much as is necessary.
• You are motivated to reach people and help them make the decision to invest in themselves, grow, and change their lives.
• You are a Team Player
• You are always willing to learn, grow, and adapt.
• You want to be fully engaged in driving company growth.
• You are not afraid to ask for the sale.
• Previous experience with Skilled Trades, Firearms, or the military is helpful but not required.

Our B2C Sales Environment:

• The decision maker (potential student) for our training is an individual looking to make a career change, improve their skills, and secure either a full-time, part-time, retirement income working as a Certified Gunsmith or are someone who has a love of gunsmithing and wants to take their skills to the next level.
• You will be provided with warm leads who have requested information about our course offerings.
• You will create and maintain a call schedule for warm leads as well as some outbound calls to warm leads.
• Team Members use a CRM and Dialer Software, as well as scheduled calendar appointment software to manage and contact leads.
• Average lead flow for our Inside Sales Reps is between 50 to 80 new leads per week.
• Sales and interactions with customers are conducted primarily over the phone, text, and via email.
• Team Members in this role are expected to keep current on scheduled and unscheduled calls -in order to keep the pipeline of leads full at all times.
• The average sales cycle is between 30-90 days.

Necessary Skills:

• Ability to speak articulately.
• Ability to conduct business via phone, text, and email.
• Strong written and verbal communication skills
• Ability to interact with diverse groups of people.
• Willingness to continue to learn and improve your skills.
• Desire to grow the customer, student, and member bases.
• Ability to utilize dialer software to interact with Prospective customers and students.
• Ability to utilize CRM software to manage customer, lead, and student interactions.
• Ability to utilize an online sales platform to enroll customers as students.
• Ability to Manage and maintain a scheduled call calendar.
• Attention to detail in all areas of the enrollment process.

Duties: May include all or some of the following:

• Follow up with requests for information in a timely manner.
• Create and maintain a scheduled call calendar.
• Manage lead flow and follow up through calls, emails, and texts to potential customers.
• Invest effort into initial onboarding of customers as students.
• Assist customers in the completion of purchase and enrollment as students in AGI courses.
• Support the needs of the organization.
• Adapt to changes in policy and procedure, as necessary.
• Drive growth of customer, student, and member bases through student enrollment.
• Support of enrolled students providing assistance or connecting them with the appropriate party as necessary. Keep current on all offers, sales, and other customer or student opportunities.
• Minimal Travel as needed (Travel for training or Trade Shows)

Essential functions of the position: The Inside Sales Representative (Internal Terminology: Student Advisor) is responsible to work with potential customers to assist them in making course enrollment decisions. Inside Sales Representatives (Student Advisors) meet with customers and leads, via phone, email, and text to review enrollment options and onboard customers into courses of study as students. Inside Sales Representatives (Student Advisors) are responsible to reach out to all potential customers and assigned leads that request information about our programs. Inside Sales Representatives (Student Advisors) are expected to collaborate across teams throughout the company to maintain and serve customers and students throughout the entire student life cycle as well as addressing any student issues or questions. In this role, it is critical that all student information and orders are processed accurately, completely, and in a timely manner. Inside Sales Representatives (Student Advisor) are responsible for adhering to all organizational and regulatory guidelines while carrying out their duties and interacting with potential customers and students.

Training:

New Inside Sales Representatives (Student Advisors) can expect comprehensive training over the first 45 days in all areas relevant to conducting their duties and integrating with the rest of the AGI sales and overall teams. This includes but is not limited to software and sales process training, product familiarization, sales follow up, and more.

Job Type: Full-Time

Work Location: This is an in-office position.

Job Type: Full-time

Pay: $52,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 2 years

Shift:

• Day shift

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Garden City, ID 83714: Relocate before starting work (Required)

Work Location: In person