Now Hiring - Allianz Partners - Insurance Inside Sales Associate in Lakeland, FL

Full description of the position

Receives inbound telephone inquiries from customers with the intent of promoting or selling company products or services.

Your key responsibilities

• Regular, predictable, reliable attendance is an essential function of this position.
• Respond to inbound customer inquiries via telephone.
• Educating potential clients on their insurance options, providing quotes, and closing sales
• Identify customer needs and provide optimal or alternative product solutions to meet those needs.
• Responsible for in-depth knowledge of products and services offered, learning about products and staying up-to-date on new product or policy changes.
• Accurately enter pertinent customer data and research customer information.
• Escalate customer concerns/issues to the Manager for resolution if all other means of satisfying the customer have been exhausted.
• Demonstrated success in a sales based environment.
• Able to close a sale by addressing customer concerns, demonstrating empathy, and consistently moving the customer towards commitment.
• May perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent diploma.
• Six (6) to twelve (12) months in a customer service environment with previous success in a sales based environment preferred, but not required.
• Possess superb customer service skills, a strong customer focus, and commitment to customer satisfaction.

Job Type: Full-time

Salary: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance
• Work from home

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Rotating weekends

Work setting:

• In-person

Work Location: In person