Now Hiring - Loya Insuance Group - Insurance Sales Office Manager in Marietta, GA

Full description of the position

Sales Office Manager is responsible for ensuring opening and closing department procedures are being followed daily.

Join our Team for MORE PAY and MORE BENEFITS!!

• We offer to our employees Health, Vision & Dental Insurance
• 401K
• Full-Time Positions
• Students are WELCOME!
• Opportunities for advancement and travel

FRED LOYA INSURANCE

• Fred Loya Insurance, a leading provider of no-hassle auto insurance since 1974
• Rated Top 4 in Texas as Best cheap car insurance in Texas for 2021 by Market-Watch a subsidiary of The Dow Jones
• Currently doing business in 12 states and expanding

BENEFITS:

• Paid training
• Paid holidays
• Paid vacation days
• Paid Sick days

QUALIFICATIONS:

• Business professional attire
• High School diploma or equivalent
• Pass State Licensing Requirements
• CSR experience
• Computer literate desired from basic to intermediate skills
• Must have excellent communication skills, be assertive
• Must meet state licensing requirements
• Reliable transportation

RESPONSIBILITIES:

1. Customer Service Manager ensures that all CSRs have complete product knowledge for all regions.

2. Ensures quality and consistency in all customer service calls handled by CSRs

3. Coordinate training and evaluation of CSR with department Floor supervisors

4. Post employee Saturday Schedule

5. Conduct preliminary/screen interviews

6. Maintain availability for CSRs to answer, explain, or clarify any questions relating to products offered by the company.

7. Take customer-escalated calls upon CSRs request and resolve any problems that might arise.

8. Run all NB reports, documentation for respective caps, before underwriting reviews.

9. Maintain constant floor supervision to ensure all department-established procedures are followed by CSRs.

10. Ensure CSRs follow and abide by organizations policy

11. Ensure disciplinary action is documented when needed

12. FNOL First Notice of Loss

Other duties as assigned by management or as needed.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law."

#SALES

Job Type: Full-time

Pay: From $14.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Required)

Ability to Relocate:

• Marietta, GA 30062: Relocate before starting work (Required)

Work Location: In person