Now Hiring - Red Lion Hotel Pasco & Conference Center - Director of Sales & Catering in Pasco, WA

Full description of the position

Summary

We are looking for a Director of Sales & Catering to join our team at the Red Lion Hotel Pasco & Conference Center!

This position will Maximize Sales to all markets of the property through directly selling as well as leading a team of Sales and Catering Managers and utilizing social media, advertising, and other marketing tools to achieve our bottom-line goals.

The Director of Sales & Catering reports to the General Manager, and works closely with revenue management to develop strategies to maximize banquet revenues and REVPAR to grow market share. We offer competitive compensation and a full benefits package.

Responsibilities

• Lead and manage a team of Sales, Catering, and Admin team members to provide the best service to our clients and guests with a focus on creating a Win-Win for us and our customers.

• Trains and develops team members to increase skills and abilities in their respective areas as well as cross-training to assist other team members.

• Maintain and promote a teamwork environment with effective and clear communication amongst co-workers.

• Set example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers' needs, and observance of sales office standards.

• Ensure the hotel meets or exceeds budgeted goals.

• Follow and track company cross-sells procedures.

• Lead the Weekly Sales Meeting to strategize about the coming week and recap the previous week.

• Attend and contribute to the Revenue Management Meeting.

• Attend other hotel meetings and events including the daily Stand-up and weekly Managers Meeting.

• Reviews monthly how the property is doing compared to forecast in actuals and pickup.

• Complete other duties and tasks necessary for a smooth flow of business and as requested by management.

Sales:

• Responsible for the Association and Large Group Market

• Develop and foster client relationships

• Do sales calls locally and within the Tri-State area of Washington, Oregon, and Idaho

• Attend Visit Tri-Cities Director of Sales Meetings monthly

• Actively promote the hotel and all our facilities locally and nationally

• Works with sales managers to understand sales strategy and effective implementation of this strategy for their segments: PC, SMERF, Government, Company Meetings, etc.

• Works with the management team to create and implement a sales plan addressing revenue, customers, and the market for the segment led by the DOS.

• Utilize CVENT, the VISIT Tri-Cities system, and other systems to complete RFPs.

• Utilize Travelclick 360 and other tools to do market research and strategy in targeting business for the hotel.

Catering:

• Sell local functions and events to non-profits, Weddings and Events, Company Meetings and Training, etc.

• Works with the Catering team to foster relationships, build a client base, and create a strong local catering strategy.

• Work closely with Banquets and Food & Beverage to seamlessly execute Catering Events for the clients.

• Be active in the local community to promote our facilities, Events, and reputation to drive business.

• Complete Sales contracts, Banquet Event Orders, and other documents to secure and carry out functions and events.

Marketing:

• Manage social media: Facebook, Google, Instagram accounts to promote the property.
• Be involved in Ad creation and placement.

• Determine which Trade Show and Events the property should be attending to represent gaining the maximum exposure for our money.

• Work with Eternal Hotels corporate team, Sales & Catering team and the GM to create and implement a Sales & Catering Business Plan and Work Plan for the year.

Qualifications

• Bachelor's degree in related field or combination of higher education and experience required
• 5+ years Catering management experience required
• 5+ years Sales management experience required
• Three+ years of hotel sales experience required at the property with a minimum of 10,000 sq ft of meeting space and over 150 rooms.

Job Type: Full-time

Pay: $60,000.00 - $68,000.00 per year

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Bachelor's (Preferred)

Experience:

• Hotel Sales: 5 years (Required)

Work Location: In person

Application Deadline: 11/20/2021