Now Hiring - Renewal by Andersen LLC - Manufacturing Confirmation Agent in Earth City, MO

Renewal by Andersen of St. Louis is a division of Andersen Corporation - the largest and most recognized window brand in the United States. We are the company's exclusive start-to-finish window and patio door replacement team. We have received numerous awards several years running including BBB Award of Excellence, BBB Torch Award, and have an A+ Rating from the BBB.

As a Call Center Representative, you will act as the Voice of Renewal by Andersen by cold calling people using a given phone directory to sell Renewal by Andersen products. You will answer incoming calls from prospective customers while using Renewal methodology to provide information about product's features, prices etc. and present their benefits. You will be focused on fulfilling activity and appointment goals within guidelines.

Other responsibilities include:

• Manage customer account statuses and relevant issues

• Meet quality, productivity, turnaround time and other expectations

• Keep records of calls, sales and record useful information using the CRM tool

• Sell the value of an in-home consultation and convert appointments

• Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations, coordinate with outside sales team.

• Follow up on all voicemails and other inquires.

In this role, you must always uphold company culture while making customers feel respected, cared for and delighted with their experience.

Requirements:

• X+ years of Inside sales and/or Call Center.

• Ability to work non-traditional hours (evenings and weekends)

• Proficient in Microsoft Office Suite

Perks

• Uncapped bonus potential based on performance

• Generous PTO allotment and Holiday schedule to focus on work-life balance

• Employer-paid Life premiums

• Future-focused with fantastic 401K match

• Globally focused- with local family feel

• Health/Dental/Vison

Job Type: Full-time; Day Shift 9am-6pm, Mid Shift 11:30am-8pm (Must be available on Saturday or Sunday)

Job Type: Full-time

Pay:$18/hr plus uncapped bonus opportunity