Now Hiring - CarHop - Account Manager/Collector, $20.50, Monday -Friday, Excellent Benefits in Auburn, WA

Full description of the position

CarHop, an industry-leader in the Buy-Here, Pay-Here marketplace, specializes in helping those who have not quite perfect credit to achieve transportation independence!

Now in 14 states nationwide, and growing, we've made a difference by Helping People Drive and changing the lives of thousands of people.

Account Manager Benefits

• Guaranteed hourly pay - $20.50/hour
• Monday - Friday hours - NO WEEKENDS!
• Full health benefits (Medical/Dental/Vision/Flex spend/401k w/ match)
• Paid time off and great work/life balance
• Opportunity for advancement
• A fun work environment filled with awesome people
• A rewarding job experience helping people drive & changing lives
• We give you the tools you need to succeed with regular training and coaching

Account Manager Responsibilities

• Placing outbound calls & accepting inbound calls from CarHop Finance customers
• Face to face interaction with customers regarding the status of their auto loan
• Utilizing your communication and negotiation skills to resolve the delinquent account

Account Manager Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills
• Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance
• Professional, detail-oriented, well organized and efficient
• Previous customer service experience, face-to-face or call center, is preferred, but not required.
• Specific experience in the area of de-escalation, retention, or issue resolution is helpful.
• Strong/Advanced negotiation, counseling and problem solving skills.
• Must successfully complete pre-employment criminal background inquiry, and results must be consistent with company standards.

Job Type: Full-time

Pay: $20.50 per hour

Expected hours: 40 42 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Travel requirement:

• No travel

Education:

• High school or equivalent (Required)

Work Location: In person