Now Hiring - Hyatt Hotels Corporation - Travel Sales Coordinator in Nashville, TN

Full description of the position

SUMMARY

The Sales Coordinator assists the Sales Managers and Director of Sales. Responsible for the sale and servicing of day meetings and the detailing of all events for the Group Sales Managers. This position also handles in-house sales, special client requests, clerical and telemarketing duties. Sales Coordinator also is the back up for the Group Rooms Coordinator in their absence. This position is often a feeder position based on performance for a Sales or Event Manager role.

Responsibilities:

White Lodging is looking for a team member who has prior sales or hospitality experience, detail oriented, organized and is able to meet specific deadlines. Must encompass the ability to act independently with minimal to no supervision. Requires good communication skills, both verbal and written to be able connect with our guests and team members. Important Daily/weekly tasks include but are not limited to:

* Event Coordination - partner with clients to ensure they have a good event; beginning with the booking and confirmation of the space, meals and other items included in the contract.
* Follow up - receive suggestions and feedback, and discuss opportunities to host future events for the group. Additionally, this is a good time to ask for referrals of others looking for a facility.
* Qualifying Business - retrieving a complete understanding of the customers business needs to best meet the expectations of the client and the hotel and closing the sale.
* Sales Support - To help sales leaders improve their productivity and spend more time selling, sales coordinators provide a variety of support services.
* Front Desk Communication - Collaboration with front desk teams ensures the details of group and special corporate directives are executed properly.

Other information:

COMPETENCIES
* Judgment/decision making
* Resourcefulness
* Organization/Planning
* Listening
* Customer focus
* Team player
* Energy
* Ambition
* Drive to grow in a career in hospitality sales.

SKILLS
* Active listening
* Knowledge of Microsoft office
* Communication
* Time management
* Qualification questioning, etc.

EDUCATION/EXPERIENCE
* A high school degree is required. Conversely, a bachelors degree and/or previous experience in the hospitality industry is preferred.

FULL TIME BENEFIT OVERVIEW
* Medical, Dental, and Vision
* Life Insurance
* Employee Assistance Program (EAP)
?? 401(k)
* Vacation and Paid Time Off (PTO)
* Tuition Reimbursement
* Complimentary and Discounted Rooms

Job Requirements

Opera PMS experience and/or Delphi FDC database or Hyatt Envision experience strongly preferred

Proficient in Microsoft Office

Excellent verbal and written communication

Primarily days but must be able to work a flexible schedule

Responsible for maintaining sales files and documents

Completing month end reporting

Assist with Social Media accounts for the hotel including Twitter and Facebook

Maintain and assign leads to Sales Managers

Other tasks as assigned by the Director of Sales and Asst. Director of Sales

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Travel requirement:

• No travel

Experience:

• Opera PMS or Delphi: 1 year (Preferred)
• Hospitality: 2 years (Preferred)

Work Location: In person