Now Hiring - Lee County Board of County Commissioners - Sales Coordinator in Fort Myers, FL

Full description of the position

To be considered, an application MUST be completed on the website. Click the link or copy and paste in a new web browser: [please apply online] Lee County Visitor and Convention Bureau (VCB) is the official destination promotion organization for Lee County, nationally and internationally promoting the countys attractions, retail shops, experiences, restaurants, and lodging businesses. The VCBs purpose is to generate year-round visitation that positively impacts the local economy.

In the VCB sales department, the destination is promoted internationally and domestically to leisure travelers, the travel trade, and group event planner audiences through face-to-face interactions and relationship building. These face-to-face interactions are attained through attending or conducting trade and appointment shows, sales calls and missions, client events, destination educations, familiarization tours and site visits.

Duties and Responsibilities

The Sales Coordinator is responsible for providing support to the Sales team to include, but not limited to:

• Provide high-level administrative support to assigned sales staff
• Attend internal/external meetings/events and local events to educate attendees on all the community benefits from the tourism economy
• Route or assist with sales leads and calls to appropriate managers
• Assist with tradeshow pre-work, travel calendar, follow-up and input show notes into database
• Conducts telephone prospecting and appointment making for supported sales managers sales missions
• Assist with coordinating and conducting client site inspections, familiarization tours, special event organization and follow-up
• Assist with new business development and lead generation
• Liaise with international vendors and travel trade
• Provide conference services for booked business including the coordination of welcome materials and deliveries for incoming groups
• Assist with account/database and website management using VCB's CRM and website software (Simpleview, Cvent, Drupel)
• Create, manage and update information to partners on the VCB Simpleview Extranet
• Create presentations and collateral as requested by sales managers and Director of Sales for shows, meetings, destination educations, and more (Canva, PowerPoint)
• Perform group marketing tasks such as writing and deploying quarterly e-newsletters for meeting planners and other markets as directed
• Create simple sales video assets as needed to be added and maintained on the Meetings & Groups YouTube playlist and social media
• Create personalized conference landing pages for booked business, and monitors/updates all meetings related content (testimonials, meeting planner toolkit, etc.) on leevcb.com and [please apply online] post-meeting surveys to evaluate planner experience, collect testimonials and upload to meetings website in a timely manner
• Assist with reviewing and editing group marketing copy (meetings, travel trade, and weddings media/collateral) as needed by Director of Sales
• Build and maintain relationships with Lee County hotel, vendor and community partners
• Data and report compilation
• Additional duties may include research, projects requested by staff, and other duties as assigned

Education, Experience, Licensing

• Requires any combination of education and experience equivalent to graduation from an accredited college or university with a bachelors degree in Marketing, Business Management, or a related field.
• Prefer two years of work experience in marketing, sales, organizational development, business management, or a related field.
• Possession of a valid driver's license with an acceptable driving record is required.

Supplemental Information

• Prefer work experience in a hotels, resorts, or attractions. Education or experience in the tourism industry or Destination Marketing Organization (DMO) is preferred. Marketing experience is a plus
• Fluency in Spanish, German, or another foreign language is highly valued
• Computer skills (Internet; all Microsoft Office programs, email and the ability to learn and use the VCB's CRM system are all required)
• Ability to demonstrate creativity and effective project management skills
• Strong attention to detail is essential; ability to independently organize, prioritize and oversee incoming information and requests with consistent follow-through
• Knowledge of Lee County as a tourism product
• Ability to think critically, make informed decisions, take ownership of assigned responsibilities and outcome of actions
• Must be proactive, anticipate needs, and demonstrate a high level of initiative and resourcefulness
• Quality attendance; must be punctual and reliable
• Must be flexible and productive, adapting quickly to changing needs of both internal and external customers, often with little notice, especially in stressful situations
• Skilled at building relationships, multitasking, and independently adapting to and solving unexpected problems, with the ability to work alone or in a team as projects require
• Demonstrated tact and judgment in dealing with many different types of people
• Identifies obstacles and facilitates quick and thorough resolutions
• Strong service approach with both internal and external customers
• Exceptional communication and organizational skills
• High level of integrity and discretion
• Consistently maintains a positive attitude and professional demeanor
• Work days and hours are Monday - Friday 8:00AM - 5:00PM. Weekends and evenings as needed
• Must be available to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification. All positions are subject to a criminal background check. A conviction in and of itself may not necessarily preclude employment. Some positions may be subject to a pre-employment drug screening. Certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans preference, receive preference and priority in employment and are encouraged to apply.

Job Type: Full-time

Pay: $42,717.48 - $85,812.22 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Evenings as needed
• Monday to Friday
• Weekends as needed

Work Location: In person