Now Hiring - Functional Medicine of Idaho - Sales Care Coordinator in Eagle, ID

Full description of the position

Sales Care Coordinator
As a Sales Care Coordinator you will have an array of activities related to the sales process at FMI Center for Optimal Health along with client intake and care. You should be able to work in a fast-paced environment that promotes excellent customer service.

Job brief
We are looking for an experienced Sales Care Coordinator team member to oversee and support our inside sales of client memberships and packages.

The Sales Care Coordinator will monitor sales metrics and manage the entire sales administration process. They will collaborate with various professionals, so its essential that they have excellent communication skills and feel comfortable working in a team environment.

Responsibilities:

• Inside sales

• Setting and tracking sales targets

• Suggesting and implementing improvements in the sales administration process

• Set and track sales targets

• Suggest and implement improvements in the sales administration process

• Report on sales metrics and suggest improvements

• Prepare monthly, quarterly and annual sales forecasts

• Use customer feedback to generate ideas about new features or products

• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

• Review options with potential clients and explain the recommended program that provider is suggesting.

• Greeting and directing clients

• Booking consults and scheduling appointments

• Making reminder calls to inform clients about upcoming appointments, classes, payments, etc.

• Answering incoming calls, redirecting, and returning voicemails

• Completing daily task for providers and clinical staff

• Taking and processing credit cards and payments

Requirements and skills:

• Proven work experience in sales industry

• Hands on experience with CRM software and Google Drive

• In-depth understanding of the sales administration process

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external clients.

• Strong analytical and organizational skills

• Numerical abilities and problem-solving attitude

• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Job Type: Full-time
Salary: $18.00 - $20.00 per hour with additional sales commissions

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Day shift

Monday to Friday

No weekends

Education:

High school or equivalent

Associates / Bachelors Preferred in Sales, Business Administration or relevant field

Experience:

Customer Service : 3-5 years

Computer Skills: 5+years

Work Location: One location Eagle

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: No less than 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Gym membership
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• Clinic
• In-person

Experience:

• Sales: 1 year (Preferred)

Work Location: In person