Now Hiring - Commerce Bancshares, Inc. - Financial Services Product Manager - Healthcare in Kansas City, MO

About Working at Commerce

Building a career here is more than just steps on a ladder. Its about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesnt stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, youll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. Youll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and lets talk.

Compensation Range

About This Job

The Product Manager opportunity will support the growth and profitability of the assigned product(s), including the identification and development of new product opportunities. As Product Manager, you will represent the voice of the customer while collaborating closely with the Commercial and Healthcare Specialty sales organization, marketing, bank operations, IT, legal and compliance to accomplish this goal.

Essential Functions

• Be the voice of the customer and utilize customer empathy to deliver customer-centric solutions

• Gain insight into customer needs, identify and validate market problems, and design and propose solutions to market problems

• Contribute to the development and implementation of healthcare specialty product strategy, functionality, business initiatives, and tasks

• Maintain an open line of communication across multiple lines of business, including sales, marketing, operations and IT

• Facilitate and lead task-based meetings, such as priority or status meetings as needed

• Effectively participate in team meetings related to their product(s) and provide meaningful feedback and insights

• Own the vision for product enhancements/innovation and share openly

• Document process flows and high-level product overviews

• Document and communicate product development requests and requirements to the development team

• Work closely with development team to ensure functionality requirements are accurate and timely

• Assist with User Acceptance Testing during development, production releases, and as needed

• Contribute to the product rollout alongside partners including Sales, Marketing, Operations, Product, IT, Customer Support

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Working knowledge of the healthcare products industry and competitive landscape as it relates to assigned product, including knowledge of best practices

• Analytical thinker capable of problem identification and resolution

• Good understanding of the business, competition, appropriate rule-making bodies, etc.

• Basic understanding of compliance and legal matters that impact their product and business definitions

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate level proficiency with Microsoft Word, Excel, Visio, and Outlook

Education & Experience

• Bachelors degree or equivalent combination of education and experience required

• 2+ years of Product Management or related experience in Healthcare Revenue Cycle required

• Certifications from Healthcare Financial Management Association (HFMA), Scrum Alliance or similar, and the Pragmatic Institute preferred

**Level of role is determined by knowledge, experience, skills, abilities, and education

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Product Manager I and II Healthcare job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $78,500 to $105,000 annually. Depending on the job level, this position may be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.

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