Now Hiring - Economy/ACE Rent a Car - Professional Services Rental Sales Agent - HOURLY + Sales Incentive OPPORTUNITIES! in Aurora, CO

Full description of the position

Position Summary

Responsible for providing a high level of customer service. Interacts with customers at the counter while assessing each customers needs and offering products that will help make the customers rental experience more enjoyable.

Duties and Responsibilities

• Meet and greet customers in a friendly and timely manner
• Fully understand and communicate rental terms and conditions, vehicle features and other services
• Validate the necessary rental and location information (e.g. disclose rates, terms, and conditions of rental.)
• Sell optional products (e.g. coverage, toll passes, pre-paid fuel, etc.), explaining the value and cost, enabling the customer to make an informed decision
• Obtain customer initials and signatures on the contract
• Liaises with parking lot staff to identify vehicle availability to inform customers of vehicle options
• Communicate via telephone and email in a friendly and helpful manner
• Periodically may be required to assist in other operational functions (e.g. supporting the Lot/Gate/Return operations)
• Other duties as required

Qualifications:

• Must be at least 18 years of age.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must have a valid drivers license with a clean driving record.
• Must have a positive upbeat attitude.
• Must be willing to go above and beyond for customer experience/satisfaction.
• Must have a sense of professionalism and have the ability to manage stressful or unusual situations in order to maintain good customer service.
• Ability to handle multitasking (being able to handle two or three customers at the same time while verifying information.)
• Ability to work outdoors in all types of weather conditions.
• Basic level experience and understanding of a PC and Microsoft Office Products preferred.
• Minimum 1 year in car rental industry preferred, or relevant experience in a customer service based sales environment.
• Must have the flexibility to work day and/or evening hours, as well as weekends/holidays.
• Ability to communicate in other languages is a plus.

Job Type: Full-time

Pay: $18.29 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Commission pay

Schedule:

• 8 hour shift

Application Question(s):

• Are you able to work any days/shifts including nights and weekends?

Experience:

• Sales Experience: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person